445 Customer Reviews over 45 pages
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- Location
- London
- Reviewing
- Onestream
- Date
- 2022-12-31
- Location
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- Location
- London
- Reviewing
- Onestream
- Date
- 2022-12-30
- Comments
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Worst, WORST!!!! 5 months contract I’ve ever had with any company! The agreements was £19.99 a month & yet every month I was charged over £30. Last bill was even £55. Missed a payment to make sure my bill was £19.99 and now I owe them £151!!!! STAY CLEAR!!!! Seems like around Xmas times, they’ll looking for money
- Location
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- Location
- Shropshire
- Reviewing
- Onestream
- Date
- 2022-12-28
- Comments
-
Cancelled Sky to swap to one stream because of the price - have had to apologise to sky and return as Onestream did not actually connect me and I will have gone without internet for 3 weeks, over Christmas too. Avoid.
- Location
-
- Location
- Oakdale
- Reviewing
- Onestream
- Date
- 2022-12-26
- Comments
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Awful company with terrible customer service, addons that are hard to remove and a service that is hit or miss.
They are cheap for a reason, that reason being they are shockingly bad. I had to fight for months to get money back from a service I had cancelled.
Please do not use this company if you're trying to save money. Read the reviews, most are bad because it's true. Pay that little extra and get a better service.
- Location
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- Location
- Blackpool
- Reviewing
- Onestream
- Date
- 2022-12-23
- Comments
-
Thankfully canceled service before it went live. I was receiving emails from them stating my details had been leaked on the "darkweb" and needed the McAfee packages. Was charged to C/C even though service cancelled. (Thankfully c/c company refunded)
- Location
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- Location
- Oxford
- Reviewing
- Onestream
- Date
- 2022-12-20
- Comments
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As others have said This organisation is at the bottom of a pile and not of Broadband providers. Had I known their affiliation with Vodafone(y) I would not have bothered. Clearly failure in the UK is the only notice they will understand. Don't wait pull the plug as soon as you can.
- Location
-
- Location
- Ealing
- Reviewing
- Onestream
- Date
- 2022-12-18
- Location
-
- Location
- Cornwall
- Reviewing
- Onestream
- Date
- 2022-12-13
- Comments
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Onestream Broadband is okay but their customer service is absolutely atrocious and bar far the worst I have experienced in 21 years of being online.
- Location
-
- Location
- West Ealing
- Reviewing
- Onestream
- Date
- 2022-12-12
- Comments
-
Avoid ! avoid !
Last three month they customer servise try best to sort out my line but no effort at all nothing come better.
Customer service awful waiting and waiting and waiting.
Never again.
- Location
-
- Location
- London
- Reviewing
- Onestream
- Date
- 2022-12-10
- Comments
-
Honestly, the worst company (not just broadband provider) I have ever dealt with.
Sneak in addition charges a few months even when you explicitly ask not to add them.
Cheap router, slow speeds (under contracted), TERRIBLE customer support.
My calls were not answered, they quickly scrapped live chat after everyone found out how bad they were and then they send emails from do not reply addresses.
Whoever set this up is a fraud.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
Onestream are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Onestream.