NOW Broadband Buyers Guide

TV packages and unlimited standard and superfast broadband without a contract

  • Fibre broadband services available, average speeds 36Mb and 63Mb
  • Choose from Entertainment, Kids, Sky Cinema and Sky Sports TV passes
  • Range of call plans available
  • All offers available with no contract for just £60 extra one off cost

Go to site

NOW Broadband Brilliant Broadband with Calls
£18.00 for 12 months
£25.99 thereafter

No upfront cost

  • 12 months reduced price!
  • Truly unlimited usage
  • 10Mb average download speed
  • Only pay for the calls you use
  • No activation fee
  • 12 month contract

Buy now

NOW Broadband Fab Fibre with Calls
£25.00 for 12 months
£35.99 thereafter

No upfront cost

  • 12 months reduced price!
  • 36Mb average download speed
  • 9Mb average upload speed!
  • Truly unlimited usage
  • Only pay for the calls you use
  • No activation fee
  • 12 month contract

Buy now

NOW Broadband Super Fibre with Calls
£30.00 for 12 months
£43.99 thereafter

No upfront cost

  • 12 months reduced price!
  • 63Mb average download speed
  • 18Mb average upload speed!
  • Truly unlimited usage
  • Only pay for the calls you use
  • No activation fee
  • 12 month contract

Buy now

Reasons to choose NOW Broadband

  • No contract - Standard and fibre broadband packages are all available without a contract. You'll need to pay a set up fee, but can cancel at any time. It's great for students or anyone with a short tenancy agreement.
  • Cheap TV bundles - NOW Broadband offers a range of TV packages including Sky Sports and Sky Cinema. You'll make a saving if you buy them in a bundle with NOW Broadband.
  • Fibre packages available - NOW Broadband has fibre packages with average speeds of 36Mb and 63Mb.
  • Truly unlimited broadband - All the broadband deals are unlimited, so you can download as much data per month as you like.
  • Free NOW Broadband Hub Two - Fast wireless router included free for all users. Get a cheap Smart TV Stick as part of a TV bundle, too.
  • Smartphone and tablet support - You can add up to four phones or tablets for your TV plan, and watch on two simultaneously.
  • Easy switching from other providers - If you're currently with BT, Plusnet, EE or TalkTalk, the NOW team will handle the whole switchover process for you.

Possible downsides

  • Online tech support - NOW Broadband is predominantly an online service, so your options for customer support are more limited than other providers.
  • Connection fees apply - A one-off setup fee applies to new customers, and is higher on the no-contract option.
  • There may be cheaper options available - While the flexibility of no contracts is a big deal, it does come at a price. Both broadband and TV services from NOW Broadband are a little more expensive than you might pay if you're willing to enter into a contract with another provider.

Features at a glance

  • Average download speeds of 10Mb on standard broadband, 36Mb or 63Mb on fibre broadband

  • 12 month contract, 1 month contract available

  • Truly unlimited on all packages

  • £9.99 delivery fee for all deals, £15 activation on a 12 month contract or £60 for 1 month rolling contracts

  • Online technical support between 7am and 11pm

  • Free Broadband Buddy internet protection with a site filter

  • Free N-rated NOW Broadband Hub will all deals

  • NOW TV Passes available

  • Only pay for the calls you use, inclusive call packages available

  • NOW Broadband have published a Traffic Management Policy

2.9 stars
  satisfaction rating based on 580 customer ratings since 2018-10-16. See more NOW Broadband customer ratings and reviews.

Details last checked on 2019-10-15

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Package    
Speed    
Usage    
Contract    
1st Year Cost  (Sorted)  
Monthly Cost    
NOW Broadband Brilliant Broadband with Calls More Info

Special offer: 12 months reduced price + no activation fee!
Add Evening & Weekend Calls for £4 a month, or Anytime Calls for £8 a month!

802.11n Wireless RouterLine Rental

averages
11Mb
truly
unlimited
12
months
£216 £18.00
£25.99 after 12 months
Prices may change during contract

Go to site
NOW Broadband Brilliant Broadband with Entertainment Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Entertainment Pass + 11 of the best pay TV entertainment channels on demand + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
11Mb
truly
unlimited
12
months
£288 £23.99
£34.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Brilliant Broadband with Sky Cinema Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Cinema Pass + over 1000 movies on demand + a new premiere every day + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
11Mb
truly
unlimited
12
months
£288 £23.99
£37.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Fab Fibre with Calls More Info

Special offer: 12 months reduced price + no activation fee!
Add Evening & Weekend Calls for £4 a month, or Anytime Calls for £8 a month!

802.11n Wireless RouterLine Rental

averages
36Mb
truly
unlimited
12
months
£300 £25.00
£35.99 after 12 months
Prices may change during contract

Go to site
NOW Broadband Super Fibre with Calls More Info

Special offer: 12 months reduced price + no activation fee!
Add Evening & Weekend Calls for £4 a month, or Anytime Calls for £8 a month!

802.11n Wireless RouterLine Rental

averages
63Mb
truly
unlimited
12
months
£360 £30.00
£43.99 after 12 months
Prices may change during contract

Go to site
NOW Broadband Fab Fibre with Entertainment Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Entertainment Pass + 11 of the best pay TV entertainment channels on demand + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
36Mb
truly
unlimited
12
months
£372 £30.99
£44.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Fab Fibre with Sky Cinema Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Cinema Pass + over 1000 movies on demand + a new premiere every day + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
36Mb
truly
unlimited
12
months
£372 £30.99
£47.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Super Fibre with Entertainment Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Entertainment Pass + 11 of the best pay TV entertainment channels on demand + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
63Mb
truly
unlimited
12
months
£432 £35.99
£52.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Super Fibre with Sky Cinema Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Cinema Pass + over 1000 movies on demand + a new premiere every day + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
63Mb
truly
unlimited
12
months
£432 £35.99
£55.98 after 12 months
Prices may change during contract

Go to site
NOW Broadband Brilliant Broadband with Sky Sports Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Sports Pass + 10 Sky Sports Channels + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
11Mb
truly
unlimited
12
months
£456 £38.00
£59.98 after 12 months

Go to site
NOW Broadband Fab Fibre with Sports Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Sports Pass + 10 Sky Sports Channels + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
36Mb
truly
unlimited
12
months
£540 £45.00
£69.98 after 12 months

Go to site
NOW Broadband Super Fibre with Sky Sports Pass and Anytime Calls More Info

Special offer: 12 months reduced price broadband and Sky Sports Pass + 10 Sky Sports Channels + free anytime calls + no activation fee!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
63Mb
truly
unlimited
12
months
£600 £50.00
£77.98 after 12 months

Go to site
  • ICON KEY
  • Wireless Router
  • 802.11n Wireless Router
  • 802.11ac Wireless Router
  • Phone Calling
  • Television Service
  • Line Rental

Details last checked on 2019-10-15

Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for NOW Broadband.

Customer Ratings Summary

  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars

Based on 578 customer ratings since 2018-10-16

Show all time ratings

Add your own review of NOW Broadband

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 placed, whichever is largest.

Reviewer Location Reviewing Date Ratings
I think I might be quite fortunate after reading the litany of complaints made against Now. My order was cancelled by them yesterday without reason and was due to go live in a week.I have decided not to phone them as I don't want the service (if you can call it that) and I don't want to be charged for the call. One commenter stuck out in my mind was the person that bought a months TV deal only to be charged again the following month as he didn't cancel it! As he put it 'a month should be a month' this to me is surely terribly wrong.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
HAWICK NOW Broadband  
Avoid at all cost. Semaphore would be quicker and more reliable. Internet connection is intermittent and WiFi only works if you sit within 30cms of the hub. I will ditch this provider as soon as my contract ends.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Wiltshire NOW Broadband  
STAY AWAY!! Worse broadband ever. I have been with Sky and EE before. Never have the experience of every 5 minutes internet cuts out like Now TV. If you want to call for service, you need 2 hrs to wait for someone to pick up.

NEVER AGAIN. STAY AWAY from this broadband. Buy cheap buy ****.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
UK NOW Broadband  
Absolute rubbish company. Installed Wednesday and been off and on ever since. If you use their online form nothing happens, if you call them expect 30 plus minutes of muzak. My advice is don't ever consider this company for any kind of broadband supply.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Emsworth NOW Broadband  
Super slow broadband, when there is any internet connection at all. WiFi only works if you sit within 30cm of the hub! Absolute rubbish, will change provider asap. Other people in the area with different providers seem to have no problem, which tells me all I need to know.
  • Satisfaction
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Wiltshire NOW Broadband  
I have been with Now Broadband for several months now. Having moved my service from Vodafone. What caught my eye was the price, plus I already had Now TV and had no issues at all.

Sign up and install was easy. The transfer of service was quick and smooth. However having said that, there was a broadband fault the day that I was due to transfer service. Luckily I had topped up my data sim to unlimited and was still able to use the net via Wifi Hot Spot.

Since then I have had no problems with the company themselves. But since changing from Vodafone to Now Broadband I have been receiving countless "cold calls" I have no idea how this has happened? As my number is ex - directory.

But recently I have noticed that things are stuttering such as YouTube, Facebook and Google Search. The connection drops out all the time for seconds at a time but it's continuously doing it. I have checked the speeds and I'm getting 18.2mg to 1.5mg so there shouldn't be any issues but there are.

On the whole, I am happy with the service just not with the dropouts. I've only contacted Customer Service twice. And they were helpful and friendly, the wait time was I think about 10 to 15 mins.
  • Satisfaction
    2 stars
  • Customer Service
    4 stars
  • Speed
    1 star
  • Reliability
    1 star
Adamson NOW Broadband  
AVOID! The broadband is slow, the router is hopeless compared to the previous BT5 and customer service is slow and just fobs you off. A poor product and whilst BT wasn’t fantastic it was way better than NOW. A bad move!
  • Satisfaction
    2 stars
  • Customer Service
    3 stars
  • Speed
    2 stars
  • Reliability
    2 stars
Birmingham NOW Broadband  
Very bad customer service. False information shared with customers. Changed our instalment day for WiFi twice and cancelled account without notice. Would highly not recommend.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Hatfield NOW Broadband  
This was quite frankly the worst customer service I have ever experienced.

I signed up in August. It is now October and I still haven't everything sorted. After 2 engineer visits and countless phonecalls my account was cancelled without consultation.

Avoid at all costs.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Worthing NOW Broadband  
Waste of time and money - AVOID

We waited two weeks for them to set up our connection at which point they told us they had cancelled the order but forgot to inform us. They then said they would escalate the matter and try to resolve the issue that had caused them to cancel (an issue with capacity at openreach) they then never called and told us they had never had any intention of trying to resolve it.

Typing that out it's so bad it almost seems made up but they really were that incompetent.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Streatham NOW Broadband  

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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

BT Student Broadband

Last minute student broadband offers and options

Posted on 2019-09-12 11:39 in Features Offers Hyperoptic Three Vodafone 4GEE BT NOW Broadband Plusnet Virgin Media

It's the time of year where students around the country are heading to university, either to start their studies or return for a new academic year.

Whether you're heading to uni for the first time, returning to your student accommodation or about to start out in a new student house share, now's the time to look for a good student broadband offer to keep you online over the next 9 months.

To prepare for student broadband season, we updated our longstanding Student Broadband Guide to reflect some of the student-specific offers available this year with student-exclusive 9 month contract offers from BT and student-exclusive cheaper 1 month rolling contract offers from Virgin Media.

Both of those option mean that you can avoid paying for broadband costs should you head home or go off on travels in the 3 months between academic years. But of course you don't need a special student exclusive offer to get short contract broadband from other suppliers, for example NOW Broadband, Plusnet and Hyperoptic also have competitive 1 month rolling contract offers that even undercut BT and Virgin's prices.

This year, we're also endorsing a mobile broadband option for the first time. Well, it's 4G or 5G mobile broadband technology sold as home broadband services. With 4G and 5G home broadband routers from Three, Vodafone and EE you may have to commit to a much longer contract, but you can then take your router with you wherever you travel during summer break. Vodafone even offer a 30 day rolling contract version, although you'll have to pay more than the cost of 3 months contract to get it.

Unlike most mobile broadband solutions, these have large enough usage allowances for many households. Three's home router even comes with unlimited usage!

Even if mobile data usually isn't strong inside your student accommodation, you may get a better connection from a router, or may even be able to get an external antenna installed to boost the signal.

We weigh up all these pros and cons and give you a table of all the relevant offers over on our Student Broadband guide.

Comments

Football on TV

The cheapest way to watch Premier League football this season

Posted on 2019-08-08 17:18 in Features EE Virgin Media BT Sky TalkTalk NOW Broadband

The Premier League is back, and there are more ways than ever to catch the action. Pick the wrong ones, though, and you could end up paying the best part of a grand for the privilege. Shop around, and there are savings to be had.

Let's look at the cheapest ways to watch the new Premier League season.

Sky Sports

Sky Sports is the self-styled home of football, and Sky have the rights to by far the most games. They'll show 128 in the 2019/20 season, across Friday nights, Saturday evenings, Saturday nights, Sunday afternoons and Monday nights. They get the first pick from all the games from each round, so this is where you'll catch the big derbies and the title deciders.

But Sky Sports isn't cheap. Although it actually only costs £18 a month, you can't get it from Sky TV as a standalone service. You need to take Sky Entertainment, too, which bumps up the price to over £40. Plus you need a dish, and a Sky Q box (with optional UHD viewing), and have to pay any installation and setup fees. And it all comes with an 18-month contract.

If you want the best service and are happy to make the commitment, your best bet for a good deal might to get Sky Sports and the rest along with Sky Broadband as part of a bundle. Check out the latest Sky TV with Broadband deals.

The same goes for Virgin Media customers, you can't just sign up for Sky Sports Premier League, it has to be taken as part of an expensive bundle along with all the other Sports channels and a variety of other premium Entertainment channels. However, if you're already with Virgin Media, this could still make sense for you. Check out the latest Virgin Media Sports offers.

NOW TV - the cheapest way to get Sky Sports

The cheapest way to get Sky Sports on your TV and tablet is through NOW TV's Sky Sports Football Season Ticket. Right now, they've got a 10 month season ticket available for just £199, offer ends on the 26th of August.

Alternatively, if you just want to watch on your phone, you can get the Sky Sports Mobile Month Pass for only £5.99 per month - you're limited to only one smartphone viewing at a time, but that's otherwise an unbeatably cheap way to access Sky Sports Premier League, and 4 other Sky Sports channels!

You can also get a cheap deal on the full Sky Sports Pass when you take it as part of a great value bundle with NOW Broadband. Just choose your preferred broadband plan and you can add the full Sky Sports package for only £20 a month for a year. That's 40% less than the full price. Even better, there's no contract on the TV side of the deal, so you can cancel whenever you want.

The NOW Broadband plans are very competitvely priced, ranking among the cheapest in the UK. They start at just £18 a month for the Brilliant Broadband service, with average speeds of 11Mb. Or if you'd prefer fibre you can get it for £25 or £30 depending on what speed you need. They're all on 12 month contracts as standard, or you can switch to a rolling contract by paying extra £60 upfront. Choose your NOW Broadband and Sky Sports Pass deal here.

If you don't fancy a broadband bundle and don't want to pay for a season ticket pass, you can take a standalone NOW TV Sky Sports Pass and get access to all 11 Sky Sports channels for £33.99 a month on a 30 day rolling deal. This undercuts the Sky Sports + Entertainment deal for Sky TV, and you can save more money by cancelling in June and July when there are no games.

Although the content's the same, the NOW TV experience isn't quite as good as what you get from Sky. There's no UHD, and HD resolution is currently pegged to 720p. You also can't record shows, though you can pause, rewind and watch on demand. For most, though, it should more than satisfy your hunger for the beautiful game.

As a streaming service you'll need to make sure your internet is fast enough to handle it. 4 to 5Mb should be enough for one device to stream 720p HD. If you need to upgrade, use our postcode checker to find the best and fastest broadband deals in your area.

Save on Sky Sports with TalkTalk TV

The other way to get a good saving on Sky's Premier League football coverage is through TalkTalk TV. If you're already a customer of TalkTalk's broadband and TV bundle - or are keen to sign up - you can add the full Sky Sports package to your deal at the half price rate of just £18.99 a month for six months. NOTE: This offer has now ended. That'll save you over £100 against what you'd normally have to pay if you went direct with Sky or Virgin. You can also add BT Sport for £25 a month for 12 months, if you sign up via BT.

This offer is available to new and existing customers. Take a look at the latest TalkTalk TV offers to see what takes your fancy.

Want BT Sport?

BT Sport have the rights to 32 matches on Saturday lunchtimes. BT get second pick of the games for 20 rounds, and fifth pick for the rest, so you might be more likely to get Watford's trip to Burnley than Liverpool vs Man City. They've also got all 20 games from two midweek rounds, and you get the Champions League and FA Cup among other things, too.

You can add BT Sport to your TV package for only £25 a month for 12 months if you're already a Sky TV or TalkTalk TV customer, and you can get a BT/Sky Sports bundle through Virgin Media. EE also offer a three month BT Sport trial through Apple TV 4K, followed by a cheap subscription for mobile users via the app.

But for the most part, BT Sport is for BT Broadband users, when it's included for free via app or included in all BT TV packages. Thinking about switching? Take a look at the latest TV bundle deals on BT Broadband.

Amazon Prime enters the field

The big new signing for the season is Amazon, who'll be showing games through their Prime Video service. They've got the rights to an impressive 20 matches spread over a rather less impressive two rounds played on Boxing Day and another as yet unspecified bank holiday. With staggered kick off times you might be able to catch more three or four games in total, if you want. But on the whole we'd regard this as a nice addition to the whole Prime package rather than a reason to sign up on its own.

If you're not on Prime Video yet, Amazon will often offer free trials of Prime that can be easily cancelled. If there's a particular Prime Video exlusive game or games that you have to watch, your cheapest option may be strategically timing when you begin your trial membership in order to cover the most matches.

Comments

NOW Broadband Buyers Guide - Is NOW Broadband right for you?

Can I get NOW Broadband?

NOW Broadband runs on Sky's own broadband network, which has very wide availability across the UK.

Sky's network region covers major cities, towns, and rural areas, and it's mostly only remote regions that aren't supported. In all, standard broadband is available to more than 90% of UK homes, and fibre to approaching 95%. You can use our postcode checker to find out if NOW Broadband is available where you are.

Even if you aren't within the network area you can still get NOW TV. You only need a fast broadband connection (from any provider) to use one of the NOW TV Passes.

What packages are available?

NOW Broadband is owned by Sky, and offers a similar range of standard and fibre broadband packages. You can also add calls and TV services to your deal.

The three main packages are:

  • Brilliant Broadband - a standard broadband service with average speeds of 11Mb
  • Fab Fibre - the entry-level fibre offering, with average speeds of 36Mb
  • Super Fibre - the fastest fibre package, delivering average speeds of 63Mb

The standout feature of all these deals is that you can get them on either a 12-month contract, or on a 30-day rolling deal with no long-term obligations. The monthly price is the same whichever length you choose, although you do have to pay a connection fee of £60 if you go for the shorter option.

If you choose the 30-day deal you're free to cancel at any time. Just give notice before your next payment is due. If you choose the 12-month deal - known as the Saver Plan - you will be committed to remaining on your plan for the full year (or pay a termination fee should you want to leave early).

The packages are all unlimited, meaning you can download as much as you like each month without any restrictions. Line rental is included, and there's no option to buy without a phone line. 

You can add a range of call packages, including deals that give you weekend or Anytime calls. There's also options to take broadband and TV as part of a bundle, or you can sign up for your optional TV services separately.

What TV deals are available through NOW TV?

Now TV is a streaming service that offers a near complete Sky TV package without contract or satellite dish.

As a full streaming service you need fast broadband to get the most out of Now TV. You can get this as part of a NOW Broadband bundle, add it separately after you've signed up to NOW Broadband, or just sign up for it even if you use another provider.

To watch it you get a NOW TV stick or box to plug into your television, which you might get for free as part of a broadband bundle. They let you pause and rewind live TV shows, but not record them. The devices do support apps, which you can use for on demand viewing including on Netflix. You need to use your normal TV tuner to watch the Freeview channels.

Most importantly, NOW TV does not come with a contract. You pay for one month at a time, and can cancel whenever you want. It also offers a free 14 day trial.

There are five TV passes for Now TV, each offering a different set of channels:

  • Entertainment: 11 premium entertainment channels including Sky One and Fox. It's also the only way to get Sky Atlantic without a dish.
  • Sky Cinema: the full set of Sky Cinema channels along with 1000 movies on demand.
  • Kids: six extra channels and thousands of episodes of TV on demand.
  • Sky Sports: all the Sky Sports channels. You can sign up for day, week, month or mobile-only passes. This is ideal if only want to watch specific events.
  • Hayu: a channel dedicated to US reality TV shows.

NOW TV is the best way to get the full set of Sky channels without a contract. It is more expensive than going with Sky, but you only pay for what you want when you want it. In particular, this means you can get the Sky Sports channels without signing up to an additional Entertainment bundle, which you have to do if you go with Sky. It also means you can cancel to save money when the football season ends, or when your favourite TV series finishes.

Which package should I choose?

With the similarities between all the packages, the main choice is what speed you need.

The Brilliant Broadband package is likely to be good enough for smaller households, or those with more modest requirements. It'll be fine for one user watching Netflix or making large downloads, but may be too slow for several users doing the same thing together.

For larger households, where someone is always streaming, downloading or gaming, the faster Fab Fibre or Super Fibre packages are better for making sure no-one experiences any slowdown.

The no-contract option makes NOW Broadband an ideal choice for students who might only need the service for nine or ten months in the year. If you do choose the 12 month contract instead it reduces the one-off set up fee significantly, but the monthly prices remain the same. In either case you can change or cancel your TV passes whenever you like.

Points to consider before you choose

  • How many people will be using your broadband for streaming, downloading and gaming?
  • Are you a student, or do you live in short lease accommodation?
  • Do you want premium TV channels without a long-term commitment?
  • Do you want to watch TV on your phone or tablet?
  • Do you make a lot of landline calls?
Compare all NOW Broadband packages

What do I get when I sign up?

It's good to know what else is included in the deal, so you can budget for any extras you might need.

  • NOW Broadband Hub Two - Every broadband package comes with a free AC-rated wireless router.
  • NOW TV Smart Box - Choose a NOW TV pass and you'll also get a free or cheap Smart Box for streaming your new TV channels. It sits below your TV and comes with a remote control.
  • Broadband Buddy - This basic security package enables you to activate parental controls, and also helps protect against malware-infected sites (but is not a replacement for anti-virus software).
  • Customer support - NOW Broadband is an online-only service, so customer is available via the internet through live chat.
  • Mobile device access - You can register up to four other devices, including tablets and smartphones, for use with your NOW TV pass. You can watch on two devices at the same time.

What are the benefits of NOW Broadband?

What are the main reasons you should consider buying broadband from NOW Broadband?

  • No contract - The one-month rolling deals make NOW Broadband ideal for students or anyone else who is either unwililng or unable to sign up to a long-term commitment with their broadband supplier.
  • Commitment-free TV - Want to watch Game of Thrones or live Premier League football? NOW TV lets you do that without being tied in for a year or more. NOW TV is also the only way to watch Sky Atlantic without a full Sky package (it isn't available through Virgin Media).
  • Unlimited usage - There are no download or speed limits on any of the NOW Broadband packages.
  • Fast uploads - Upload speeds on the fastest Super Fibre deal are 18Mb average speed, which is better than many rival providers.

What are the drawbacks to NOW Broadband?

What possible downsides should you be aware of before you sign up?

  • Set up fee - While it's great to be able to sign up to a no-contract deal, this does come with an activation fee of around £60. Make note of this, as it adds to your upfront cost.
  • TV can be more expensive - The biggest selling point of NOW TV is the lack of contracts. If you're happy to sign a contract you might find a Sky Broadband-with-TV bundle works out cheaper. There are also other ways to save money on pay TV.
  • Online tech support - The tech customer service options for NOW Broadband are limited. You'll mostly be required to go online for support.
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