Vodafone Mobile Broadband Buyers Guide

Offering 4G Ready devices, Vodafone is a 'future proof' choice for mobile broadband as more locations are enabled

  • Unlimited data allowances on both 4G and 5G
  • 5G available in 40 cities nationwide
  • GigaCube for 4G and 5G designed as a home broadband replacement
  • SIM-only deals available for both 4G and 5G
  • Shorter contracts - 30-day deals are available
  • Free roaming in many EU cities

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Vodafone Mobile Broadband Personal WiFi
£11.00 per month
12 month contract

No upfront cost

  • Deals starting at £11 a month
  • 4G or 3G speeds
  • Up to 50GB usage
  • Free Personal WiFi device
  • 12 month contract
  • Also available SIM-free on a 1 month contract

Buy now

Vodafone Mobile Broadband 4G
£11.00 per month
12 month contract

No upfront cost

  • Deals starting at £11 a month
  • 4G speeds up to 40Mb
  • 1GB to 50GB usage available
  • 4G device free on 12 month contract
  • Pay as You Go to 12 month contracts
  • Also available SIM-free

Buy now

Vodafone Mobile Broadband Tablet Bundles
£13.00 per month
24 month contract

No upfront cost

  • Deals starting at £13 a month
  • Variety of payment plans available
  • 4G speeds up to 40Mb
  • Up to 50GB usage
  • Android and iOS tablet options
  • Pay more upfront for cheaper plan
  • 24 month contract

Buy now

Reasons to choose Vodafone

  • 99% coverage on the 4G network
  • 5G already available to 40 cities
  • The 5G GigaCube is specifically designed for home broadband - with unlimited data
  • Affordable unlimited data-only SIMs available
  • Most plans are available on 30-day rolling contracts
  • Free roaming in many EU countries on some deals

Possible downsides

  • 4G is not as fast as some other providers
  • The 4G GigaCube has no unlimited option
  • Unlimited 5G is quite pricey compared to fibre broadband at similar real-world speeds

Features at a glance

  • 4G speeds average around 22Mb, expect over 100Mb on 5G

  • Contracts range from 30 days to 18 months

  • Unlimited plans available on both 5G and 4G

  • 24 hour technical support by phone or online

  • Basic to Premium security available

  • SIM-only deals offered

  • Access Wi-Fi hotspots around the UK, including on the London Underground

  • Free mobile broadband dongles or portable hotspots with some deals

3.4 stars
  satisfaction rating based on 123 customer ratings since 2019-09-25. See more Vodafone Mobile Broadband customer ratings and reviews.

Details last checked on 2020-09-11

Dongles

From £11 a month on a 12 month contract, £20 upfront

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SIM Only

£11 for 2GB to £30 for 50GB, 30 day contract, nano SIMs available

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4G

4G available on all plans, select 4G device or SIM

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Personal WiFi

From £11 per month on a 12 month contract, upfront costs vary

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Short Contract

30 day contracts from £11 with 2GB usage, £20 upfront

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Tablet Bundles

Device free on various 24 month contracts with a range of data usage

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Highest Usage

Unlimited usage from £28 on monthly and 12 month contracts

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Check Coverage

99% coverage for 2G, 3G and 4G

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Details last checked on 2020-09-11

Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Vodafone Mobile Broadband.

Customer Ratings Summary

  • Satisfaction
    3.4 stars
  • Customer Service
    3.5 stars
  • Speed
    3.1 stars
  • Reliability
    3.1 stars

Based on 123 customer ratings since 2019-09-25

Show all time ratings

Add your own review of Vodafone

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 placed, whichever is largest.

Reviewer Location Reviewing Date Ratings
Complete disaster. Coverage is spotty and inconsistent. Doing well if we get 100-300 Kbps. For €60 a month you'd expect a bit more. Usually now we just tether off our tesco mobile which is much better. What really irritates me is that it's completely impossible to speak to a rep or anyone at Vodafone about it. For that kind of money you'd at least expect to be able to express your frustration. But they'd rather everyone just left their poor reviews here I guess.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Cork Vodafone Mobile Broadband  
I needed a data roaming option that covered me in Singapore, Australia and the USA for 2 months. After researching the best options and then going into my local Vodafone store for advice, the Mifi mobile hot-spot device and Global Roaming Plus 5 GB of data sim card seemed like the best choice.

However, I only successfully got the device to work once during the 2 months I was away. The signal light was constantly on red and it always said there was no network on my device even when in city centres. Only once did the light go green and connect to a local network, even then I couldn’t get any internet to work on my phone. I only used 89 MB out of the 15 GB I paid for. In the 3 different continents and numerous places I tried to use it I couldn’t even get close to a useable connection.

Overall this cost me over £110 (including the cost of the device which I will clearly never use again given the lack of signal). I am aware that is the cost of the contract which I signed up but for this price I gained no service. I managed to send one email to a hotel about my stay! Every-time I had no wifi and needed directions, train timetables, use of google maps etc (this is what I had bought the Mifi for!) I had to use mobile data on my phone instead (not with Vodafone) and that cost me a fortune - which was exactly what I was trying to avoid in the first place.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Suffolk Vodafone Mobile Broadband  
Thought I got a good deal with Vodahone mobile broadband hub-Mifi. Advertised speeds of up to 150mbs. Took it to various places inside and outside - Nowhere near that - Best I ever got was 35 outside.
It does not as advertised replace your fixed broadband. It is rarely about 8 mbs and often as low as 1.5 which it is now. Absolute rubbish. If you see any good offers for - this walk on by!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
lONDON Vodafone Mobile Broadband  
It is the worst customer service I have ever received for anything. They lie, break consumer law, keep you on hold endlessly and have no clue how to resolve the problem. I paid an upfront fee and 3 weeks in have never had mobile broadband . They have no accountability. Do not consider using vodafone
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Keith Vodafone Mobile Broadband  
I signed up for 30GB/month data only , 1 year contract for mobile broadband with Vodafone . This was to use mainly abroad at our holiday home in continental Europe plus on other holidays. Unfortunately I soon realized that I was getting less than the half of the data amount I was paying for. I understand that all other operators (O2, Three etc) clearly state that you can only use a proportion of you data allowance in EU mainland... Vodafone kept saying that they were allowing me to use whole 30GB abroad which was not true . The data were disappearing from my monthly allowance even if we were not switching the mifi device on... Anyway I kept paying for this substandard service for the whole year and stopped my DD as soon as the contract expired. Called them 2 weeks later and was told tha they will still charge me for the whole month after the contact finished as I was supposed to give them 30 days notice. Their T&C clearly state that you can cancel the contract " without termination fee if the service is poor for unreasonable amount of time " Well, the service was "poor" for the whole year... and the contract has ended up already but they still want more money!. STAY AWAY
Crawley Vodafone Mobile Broadband  
I've had no end of problems, promises that engineers would come out, but the service doesn't improve, ridiculously long call wait timed. I've now had zero broadband for 36 hrs and have been waiting on the phone to speak to someone for 30 mins. Customer service staff are always polite & helpful, but the problem is the infrastructure. It's costing me money in call minutes and data to my mobild provider, I am extremely unhappy, I would not use Vodafone for ANYTHING ever again.
  • Satisfaction
    1 star
  • Customer Service
    3 stars
  • Speed
    1 star
  • Reliability
    1 star
Warrington Vodafone Mobile Broadband  
No Internet service for 5 weeks. Waited in on 5*separate occasions for a promised Open Reach engineer visit - 'no show'. Watch this space. So many phone calls, listening to the same old 'yes, this is totally unacceptable, sir' Frankly, I'm lost. I could throw 'I'm a pensioner into the mix!
Tamworth Vodafone Mobile Broadband  
Replaced TalkTalk with Vodafone for cost reasons - Vodafone cheaper.Do not make the same mistake! After only 2 weeks of this, frankly unacceptable quality service I shall be terminating the contract the Vodafone (possible in first 30 days).
Never having thought about speeds etc, before because everything worked fine with TalkTalk, it became immediately apparent that the Vodafone Wifi is hopelessly inadequate. Very variable service with varying speeds and drop out the norm. Smart TV - should I really wait 2 minutes for a connection to Netflix? Too much bufferring. Customer services polite and tried to be helpful but have not fixed the issue.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
Abingdon Vodafone Mobile Broadband  
Guaranteed speed is nonsense. And there is no mechanism to claim the guaranteed 15% discount for not meeting expected speeds.
Switched from EE home broadband to Vodafone home broadband. Access to the usual sites Netflix, amazon, Facebook, YouTube all were terribly slow. Support is impossible to get a hold of. The chat online just sits on "loading". From a Vodafone home phone they charge for calling support and never answer.
As we have Vodafone 4g on mobile we switched to chewing up mobile data. Yes the mobile data rates were faster and more reliable than home broadband.
They had actually limited the home speed to 15mb but guaranteed 25mb.
Went through months (yes months) of support. Changed wifi channels (irrelevant). Changes to the google DNS again irrelevant. They promised to send an engineer out to remove the limit within 48hrs. 2wks later still waiting for the engineer and the line limit to be lifted.
Did I mention there is no way to claim for the 15% discount. It is not in any Vodafone App and the techinical support state they can't authorise discounts.
And the support has more rigorous security than any banking app I have used. If I contact via the app then they should have the account details. And if they are going to reset the router then they should call the house phone. Complete incompetence.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Cambridgeshire Vodafone Mobile Broadband  
Avoid like the plague, no where near the speed advertised. hours of wasted time on the support chat and over an hour on hold on the phone support. Engineer visit scheduled but no one showed. got told they had missed me but I work from home and hadn't left the house at all that day.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    2 stars
Wokingham Vodafone Mobile Broadband  

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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

BT Student Broadband

Last minute student broadband offers and options

Posted on 2019-09-12 11:39 in Features Offers Hyperoptic Three Vodafone 4GEE BT NOW Broadband Plusnet Virgin Media

It's the time of year where students around the country are heading to university, either to start their studies or return for a new academic year.

Whether you're heading to uni for the first time, returning to your student accommodation or about to start out in a new student house share, now's the time to look for a good student broadband offer to keep you online over the next 9 months.

To prepare for student broadband season, we updated our longstanding Student Broadband Guide to reflect some of the student-specific offers available this year with student-exclusive 9 month contract offers from BT and student-exclusive cheaper 1 month rolling contract offers from Virgin Media.

Both of those option mean that you can avoid paying for broadband costs should you head home or go off on travels in the 3 months between academic years. But of course you don't need a special student exclusive offer to get short contract broadband from other suppliers, for example NOW Broadband, Plusnet and Hyperoptic also have competitive 1 month rolling contract offers that even undercut BT and Virgin's prices.

This year, we're also endorsing a mobile broadband option for the first time. Well, it's 4G or 5G mobile broadband technology sold as home broadband services. With 4G and 5G home broadband routers from Three, Vodafone and EE you may have to commit to a much longer contract, but you can then take your router with you wherever you travel during summer break. Vodafone even offer a 30 day rolling contract version, although you'll have to pay more than the cost of 3 months contract to get it.

Unlike most mobile broadband solutions, these have large enough usage allowances for many households. Three's home router even comes with unlimited usage!

Even if mobile data usually isn't strong inside your student accommodation, you may get a better connection from a router, or may even be able to get an external antenna installed to boost the signal.

We weigh up all these pros and cons and give you a table of all the relevant offers over on our Student Broadband guide.

Comments

National Average Speeds March 2016

Average mobile broadband speeds rising in 2016 while fixed line home broadband speeds coast at late 2015 levels

Posted on 2016-04-08 16:59 in Announcements News 4GEE EE Hyperoptic Vodafone Three Sky Virgin Media BT Post Office

Each month hundreds of thousands of broadband customers test their speeds with our broadband speed test. Since the end of 2015 there's been little change in average speeds from home broadband with average download speeds for March 2016 coming in at 20.41Mb and average upload speeds at 3.73Mb.

However, our test also supports users testing on tablets and smartphones, meaning we can report on mobile broadband speeds from 4G and 3G networks. While home broadband has been stable, mobile broadband average download speed has risen by a full 2Mb since December and upload speed by 1.6Mb, the average mobile broadband speeds for March 2016 were 15.31Mb download and 3.71Mb upload.

When the big mobile broadband and home broadband providers' average speeds compete on the same table, it's only Virgin Media's DOCSIS 3 cable broadband that outperforms mobile broadband, clocking in 46.95Mb, with upload speeds at 5.9Mb. 4GEE is ahead of BT Broadband with download speeds clocking in at 18.71Mb, faster than BT by 1.07Mb. 4GEE and Vodafone mobile broadband sit in overall 2nd and 4th places beating all home big broadband providers' averages bar Virgin Media, with Vodafone's 16.26Mb average mobile download speed only 1.38Mb behind BT.

Of the home broadband providers Post Office Broadband still has the UK's slowest broadband speed overall with only 4.38Mb average downloads and 1.67Mb average uploads, well below the average speeds expected for copper phoneline broadband. Three tested with the slowest mobile broadband at 12.09Mb downloads, but this still beat home broadband offerings from Sky and EE.

When the supplementary broadband providers table (see page 4 of the report) is included we can see that fibre to the building provider Hyperoptic tested as the fastest broadband overall with 91.7Mb average downloads and 77.3Mb uploads.

Read more Broadband Speed Test Results for March 2016

Comments

Vodafone Mobile Broadband Buyers Guide - Is Vodafone right for you?

Can I get Vodafone mobile broadband?

Vodafone's 4G network has almost universal coverage across the UK. Their 5G network is available in 40 locations with more to come throughout 2020.

4G mobile broadband on Vodafone is available to 99% of the population, so unless you're in an especially remote area you should be able to get it. Speeds can vary though, and in certain areas you may get better coverage outdoors than indoors.

Our Speed Test survey shows that Vodafone is not the fastest 4G network. As of January 2020 it was averaging around 22.5Mb. This is over 8Mb slower than the leader EE, and a touch slower than you would expect to get on a basic fibre broadband deal. Vodafone are rolling out the faster 4G+ network, with potential speeds up to 300Mb. Use a coverage map to check if this is available where you are.

As for 5G, you can get mobile broadband through Vodafone in 40 locations, with more to be added over the coming months.

Can I get 5G on Vodafone?

Vodafone's 5G network is available in 40 cities and large towns from early 2020, with more to be added throughout the rest of the year.

The locations that can get 5G on Vodafone are Ambleside, Bebington, Belfast, Bishopbriggs, Birkenhead, Birmingham, Bootle, Bristol, Bristol and Gatwick Airport, Cardiff, Cheadle and Gatley, Droylsden, Eccles, Edinburgh, Glasgow, Horwich, Huyton-with-Roby, Isle of Scilly, Kingswood, Lancaster, Leeds, Liverpool, Llandudno, London, Manchester, Mangotsfield, Newbury, Paisley, Penarth, Plymouth, Prestwich, Rochdale, Salford, Solihull, Stockport, Stoke-on-Trent, Stretford, Wallasey, Warrington and Wolverhampton.

So far, they've named six more places that will get it this year: Blackpool, Bournemouth, Guildford, Portsmouth, Reading and Southampton.

Vodafone 5G is also available in 68 locations in Germany, Spain, Italy and Ireland. You can connect in these places at no extra cost on some plans.

It's important to remember that even in the places where 5G is available, coverage is not universal. It's likely that the busiest or most central parts of a city will have the widest and fastest coverage. You might find coverage on the outskirts is limited to outdoors rather than indoors, and in many places there will be no coverage at all. We'd expect this situation to continue for some time, as the rollout is still in its very early stages.

What 5G mobile broadband deals are available?

Vodafone's GigaCube is specifically designed as an alternative to home broadband. They also offer deals on a SIM-only basis if you've got your own 5G-enabled hardware.

The GigaCube is a cutting edge mobile router built for 5G. It supports the latest Wi-Fi 6 spec (technically known as 802.11ax), and allows for faster speeds and more connected devices with no slowdowns. You can connect up to 64 devices at once, so it's ideal for home use, although only those devices that support Wi-Fi 6 (of which there aren't too many at the moment) will benefit from the enhanced performance. The device can reach theoretical speeds of up to 1Gb.

Vodafone's GigaCube is available on three 18-month contracts and three 30-day rolling deals:

  • Unlimited Data: £50 a month, plus £50 upfront cost on an 18-month deal or £325 up front on the 30-day plan
  • 200GB monthly allowance: £40 a month, plus £50 up front on an 18-month deal or £325 up front on the 30-day plan
  • 100GB monthly allowance: £30 a month, plus £100 up front on an 18-month deal or £325 up front on the 30-day plan

There's a data cap in place on the two limited plans. You can remove this manually if you need more data in any given month, although restrictions are in place to prevent heavy excess charges.

The GigaCube is intended solely for home use. You can't remove the SIM card and use it in another device (when you're away from home, for example), and it also isn't eligible for the free roaming in Europe that you can get with other plans.

You can also get SIM-only data plans if you've already got your own 5G-enabled devices. The Unlimited Max Data SIM Plan comes on a 12-month contract, has unlimited usage, and includes free roaming in over 70 destinations.

What other Vodafone mobile broadband deals can I get?

Vodafone also have a range of mobile broadband plans on 4G, including a version of the GigaCube home broadband device and some SIM-only deals.

The 4G GigaCube is a different model to the 5G one. It can hit potential speeds of 300Mb, although in reality they're likely to be ten times less, closer to what you'd get from a basic fibre deal. It allows you to connect up to 20 devices at once.

The device is available on three 18-month plans and three 30-day plans. Unlike the 5G model there's no unlimited usage option:

  • 300GB monthly allowance: £50 a month, with a £100 upfront charge on the 30-day plan
  • 200GB monthly allowance: £40 a month, with a £100 upfront charge on the 30-day plan
  • 100GB monthly allowance: £30 a month, with a £100 upfront charge on the 30-day plan

There are two other 4G mobile broadband products in Vodafone's range:

  • Vodafone R218 Mobile Wi-Fi Hotspot: connects up to 10 devices at once, and comes with free roaming. Is available on 10 plans, ranging from a 2GB monthly allowance to unlimited usage, on 30-day and 12-month contracts
  • Vodafone K5160 dongle: designed for use on the road, this dongle needs to be plugged into the USB port on a laptop. It doesn't function as a wireless router. Available on 10 plans, ranging from a 2GB monthly allowance to unlimited usage, on 30-day and 12-month contracts

On top of this, there are a number of 4G SIM-only data plans. You can use these with an existing mobile router, or even with your tablet or phone. There are 12-month and 30-day plans with data allowances of 2GB, 6GB, 24GB or Unlimited.

There are two unlimited options. The Unlimited Data SIM Plan is designed for casual use (ie. web, social media etc.) and has its speed pegged to 10Mb. The Unlimited Max Data SIM Plan works at the fastest possible speed available where you are - this includes 5G for no extra cost.

Should I choose 5G or 4G mobile broadband from Vodafone?

With an unlimited plan designed for home broadband use, 5G might be the right way to go - as long as the conditions are right.

With its unlimited data allowance and potential speeds that far outpace a typical fibre broadband package, the 5G GigaCube looks a good bet for home broadband. However, it is intended for use at home - not as a mobile broadband service - so you need to check what kind of signal you can get indoors, if any.

Also, make sure you use our postcode checker to see how the price compares to the traditional fibre packages available in your area. GigaCube may potentially be faster than fibre, but it's also quite a bit more expensive. Home broadband over 5G is likely to become quite common over the next few years, but right now it's still new.

But if you are in a 5G area, that's the one to go for if you are set on mobile broadband. The 4G GigaCube is a similar price, but is limited to 300GB of data on the high end plan. If you use things like Netflix and iPlayer, or have kids, that allowance might not be enough.

Your other option for 4G is to go for a data-only SIM plan. This tops out at a quite palatable £33 a month for the unlimited option, though you will have to provide your own hardware (you can set up an old phone as a Wi-Fi hotspot in a pinch).

Broadband.co.uk