Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

Click the column headings to sort the table.

Review your Broadband Provider

Sort:	Provider	Satisfaction	Service	Speed	Reliability	Cheapest Broadband
1	Plusnet Based on 793 customer ratings for Plusnet since 2023-07-27 See 3755 reviews	4.3 stars	4.4 stars	4.1 stars	4.3 stars	Satisfaction 4.3 stars Customer Service 4.4 stars Speed 4.1 stars Reliability 4.3 stars	£27.99 first 24 months £336 first year cost Go to site
Plusnet Satisfaction 4.3 stars Customer Service 4.4 stars Speed 4.1 stars Reliability 4.3 stars Based on 793 customer ratings for Plusnet since 2023-07-27 See 3755 reviews £27.99 first 24 months £336 first year cost Go to site
2	Virgin Media Based on 827 customer ratings for Virgin Media since 2023-07-27 See 4708 reviews	3 stars	2.8 stars	3.3 stars	3.1 stars	Satisfaction 3 stars Customer Service 2.8 stars Speed 3.3 stars Reliability 3.1 stars	£26.50 first 18 months £318 first year cost No upfront cost online Go to site
Virgin Media Satisfaction 3 stars Customer Service 2.8 stars Speed 3.3 stars Reliability 3.1 stars Based on 827 customer ratings for Virgin Media since 2023-07-27 See 4708 reviews £26.50 first 18 months £318 first year cost No upfront cost online Go to site
3	BT Based on 1297 customer ratings for BT since 2023-07-27 See 3615 reviews	3.1 stars	3.1 stars	2.9 stars	3.1 stars	Satisfaction 3.1 stars Customer Service 3.1 stars Speed 2.9 stars Reliability 3.1 stars	£28.99 first 24 months £348 first year cost Go to site
BT Satisfaction 3.1 stars Customer Service 3.1 stars Speed 2.9 stars Reliability 3.1 stars Based on 1297 customer ratings for BT since 2023-07-27 See 3615 reviews £28.99 first 24 months £348 first year cost Go to site
4	Sky Based on 865 customer ratings for Sky since 2023-07-27 See 2297 reviews	3 stars	3.1 stars	2.8 stars	2.9 stars	Satisfaction 3 stars Customer Service 3.1 stars Speed 2.8 stars Reliability 2.9 stars	£27.00 first 18 months £324 first year cost No upfront cost online Go to site
Sky Satisfaction 3 stars Customer Service 3.1 stars Speed 2.8 stars Reliability 2.9 stars Based on 865 customer ratings for Sky since 2023-07-27 See 2297 reviews £27.00 first 18 months £324 first year cost No upfront cost online Go to site
5	TalkTalk Based on 623 customer ratings for TalkTalk since 2023-07-27 See 7028 reviews	2.9 stars	2.8 stars	2.9 stars	2.8 stars	Satisfaction 2.9 stars Customer Service 2.8 stars Speed 2.9 stars Reliability 2.8 stars	£26.00 first 18 months £317 first year cost £4.95 upfront cost Go to site
TalkTalk Satisfaction 2.9 stars Customer Service 2.8 stars Speed 2.9 stars Reliability 2.8 stars Based on 623 customer ratings for TalkTalk since 2023-07-27 See 7028 reviews £26.00 first 18 months £317 first year cost £4.95 upfront cost Go to site
6	Vodafone Based on 443 customer ratings for Vodafone since 2023-07-28 See 1533 reviews	2.7 stars	2.6 stars	2.8 stars	2.7 stars	Satisfaction 2.7 stars Customer Service 2.6 stars Speed 2.8 stars Reliability 2.7 stars	£26.00 first 24 months £312 first year cost No upfront cost online Go to site
Vodafone Satisfaction 2.7 stars Customer Service 2.6 stars Speed 2.8 stars Reliability 2.7 stars Based on 443 customer ratings for Vodafone since 2023-07-28 See 1533 reviews £26.00 first 24 months £312 first year cost No upfront cost online Go to site
7	Gigaclear Based on 140 customer ratings for Gigaclear since 2023-07-27 See 211 reviews	2.1 stars	2.1 stars	2.6 stars	2.3 stars	Satisfaction 2.1 stars Customer Service 2.1 stars Speed 2.6 stars Reliability 2.3 stars	£17.00 first 18 months £204 first year cost Go to site
Gigaclear Satisfaction 2.1 stars Customer Service 2.1 stars Speed 2.6 stars Reliability 2.3 stars Based on 140 customer ratings for Gigaclear since 2023-07-27 See 211 reviews £17.00 first 18 months £204 first year cost Go to site
8	Hyperoptic Based on 100 customer ratings for Hyperoptic since 2022-11-14 See 322 reviews	2 stars	2.1 stars	2.4 stars	2.2 stars	Satisfaction 2 stars Customer Service 2.1 stars Speed 2.4 stars Reliability 2.2 stars	£27.00 first 12 months £343 first year cost £19.00 upfront cost Go to site
Hyperoptic Satisfaction 2 stars Customer Service 2.1 stars Speed 2.4 stars Reliability 2.2 stars Based on 100 customer ratings for Hyperoptic since 2022-11-14 See 322 reviews £27.00 first 12 months £343 first year cost £19.00 upfront cost Go to site
9	NOW Broadband Based on 255 customer ratings for NOW Broadband since 2023-07-28 See 726 reviews	1.7 stars	1.8 stars	1.9 stars	1.9 stars	Satisfaction 1.7 stars Customer Service 1.8 stars Speed 1.9 stars Reliability 1.9 stars	£23.00 first 24 months £281 first year cost £5.00 upfront cost Go to site
NOW Broadband Satisfaction 1.7 stars Customer Service 1.8 stars Speed 1.9 stars Reliability 1.9 stars Based on 255 customer ratings for NOW Broadband since 2023-07-28 See 726 reviews £23.00 first 24 months £281 first year cost £5.00 upfront cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

Review your Broadband Provider

Broadband Deals

Home Broadband Providers

Mobile Broadband Deals

Mobile Broadband Providers

Broadband Guides

Broadband Help

Broadband Reviews - Fixed Line Broadband Customer Reviews