Vodafone Mobile Broadband Reviews
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Vodafone Mobile Broadband.
Recent Customer Ratings for Vodafone
- Satisfaction
- Customer Service
- Speed
- Reliability
Based on 149 customer ratings since 2020-03-11 (Show all time ratings)
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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.
157 Customer Reviews for Vodafone Mobile Broadband
Reviewer | Location | Reviewing | Date | Ratings |
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I am so fed up with speaking to family and friends and having to wander about the house and garden to get a reception. It has got better because we used to have to run to the bottom of the garden for good reception, sometimes in the poring rain, not good. |
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Lisa Kilbourn | Norfolk | Vodafone Mobile Broadband | 2018-10-28 | |
poor service terrible speed, got text saying they cant do anything about it. |
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bob | ayr | Vodafone Mobile Broadband | 2018-10-08 | |
Supposed to get 38mbs and I'm averaging 0.06mbs surprised it's even letting me post this never ever go vodafond |
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John | West Yorkshire | Vodafone Mobile Broadband | 2018-08-28 | |
Revolting, not only do they sell you a product that dosnt work when they claim it does the customer service is disgusting. We’ve not had one week we’re the internet has worked to a standard we were told. It cuts out, drops out every bloody day and you have to reconnect. When you ask for help you don’t get it! |
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Louise Barnard | Horsham, West Sussex | Vodafone Mobile Broadband | 2018-08-06 | |
DISASTER, TERRIBLE. Sent faulty dongle, spent 11 months trying to get it working by visiting lots of vodafone shops and calling them. Turned out they'd sent me a prototype which wasnt for public use, and now they wont refund me £378.40 for something I didnt use. SHAMEFUL VODAFONE |
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UNHAPPY CUSTOMER | Bognor | Vodafone Mobile Broadband | 2018-07-31 | |
Absolutely poor, the customer service was frankly some of the worste I've ever experienced. We had a direct set up which forever reason wasn't coming and we did not notice untill three months down the line, baring in mind we had not email phone call letter to say this was haplening. We rang them up to sort it out and were told it had been passed onto a debt agency we argued our case paid our bill and were then told were going to have to send you a new box! This mean waiting another month untill we can use it again with no compensation and to top it off we were laughed at down the ohone, this company is a joke to be honest with waiting till our times up and cancelling asap. Piss ******* poor |
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Odyn | NOTTINGHAM | Vodafone Mobile Broadband | 2018-07-26 | |
The worst broadband company I've ever dealt with. Don't be persuaded by the low prices. Took over 2 weeks of no braodband until it was up and running. Constant drop outs. Speed should have been 78mb - I was consistently receiving speeds of 76mb with EE. I'm lucky if it doesn't drop out every hour but am achieving speed of less than 25mb at all times - much slower at peak times. I've made 3 official complaints to them starting on 6th June - each time they tell me tech team will contact me within 72 hours but still waiting and it's 9th July. No apologies forthcoming and no offers of discounts. I'm waiting till my 8 weeks are up and contacting the ombudsman. |
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Gareth | Port Talbot | Vodafone Mobile Broadband | 2018-07-09 | |
Customer service quite poor i wouldn't recommend them. With one or two exceptions i was promised call backs that never came ,was given information that was wrong and simple problems took an age to sort out. |
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Diane | Plymouth | Vodafone Mobile Broadband | 2018-07-04 | |
Dont do it they block thousands of websites that are harmless and make an assumption that we as adult users cant police our own internet |
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Paul | Somerset | Vodafone Mobile Broadband | 2018-06-06 | |
I purchased a 50GB data sim contract with the option video package totalling £37 a month plus the dongle. |
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William | London | Vodafone Mobile Broadband | 2018-05-14 | |
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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
