496 Customer Reviews over 50 pages
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- Location
- Milton Keynes
- Reviewing
- SSE
- Date
- 2015-10-12
- Comments
-
Was fine for first 2 months than they show you down and ask you to pay more for fibre broadband.
- Location
-
- Location
- Harrogate
- Reviewing
- SSE
- Date
- 2015-10-04
- Comments
-
Very poor ADSL service, customer services is non-existent unless you wish to stay on the phone for close to 30 minutes listening to Nat King Cole before you get to a real person. Constant dropouts, high latency issues whilst playing PC games (WoW etc) extreme lag & rubber banding. Overall very displeased with service. In other words AVOID THIS ISP LIKE THE PLAGUE...
- Location
-
- Location
- North East Scotland
- Reviewing
- SSE
- Date
- 2015-09-27
- Comments
-
Received the new service on the agreed date. When setting up the calls to the Customer Service Centre were answered after only a short delay. I had previously contacted BT and done a telephone tour of India before I got a UK Call Centre! I am now receiving a much better broadband/telephone package for almost half the price. So far very happy certainly pleased 'I went for it'.
- Location
-
- Location
- Manchester
- Reviewing
- SSE
- Date
- 2015-09-23
- Comments
-
Switched to them phone and broadband at the beginning of August. Then they disconnected my broadband and now I'm in 5th week of trying to get it re-connected. Nightmare company to deal with, constantly fobbed off by support and still don't know when I will have broadband back. The few pounds you may save with them is really not worth it.
- Location
-
- Location
- Westhill, Aberdeenshire
- Reviewing
- SSE
- Date
- 2015-09-15
- Comments
-
Just had fibre bb installed this morning, was online immediately with speeds of over 34mbps download speed and over 9mbps upload speed. I was sceptical as SSE are the new kids on the block but so far so good. All for £10 a month for 2 years!
- Location
-
- Location
- Oxford
- Reviewing
- SSE
- Date
- 2015-09-15
- Comments
-
Was previously with BT elsewhere - changed to SSE when I moved. Cannot fault the broadband or phone service. Given a date when it would be connected - no delays. Good speed and reliability. The wireless router provides good connectivity around the house. All this and about a sixth of what I was paying BT.
- Location
-
- Location
- Essex
- Reviewing
- SSE
- Date
- 2015-09-12
- Comments
-
Customer service has been awful - broadband delayed by six weeks. They didn't contact us to arrange fitting of the new fibre modem, failed to correctly book a fitting date. On the plus side now installed we are getting 36mb on fibre.
- Location
-
- Location
- Scotland
- Reviewing
- SSE
- Date
- 2015-09-10
- Comments
-
Placed order for phone and broadband expecting to be up and running within the stated 23 days .. but nothing .. phoned them after 5 weeks to be told the engineers were working on it .. after 6 weeks still nothing so phoned them again to be told there was a line problem that they had contacted BT about and unfortunately they could not transfer me over, I later checked with BT & line was good and unbelievably they never even contacted BT to ask about transfering my line .. best to avoid and got with a reptutable ISP provider.
- Location
-
- Location
- Hampshire
- Reviewing
- SSE
- Date
- 2015-09-08
- Location
-
- Location
- normanton
- Reviewing
- SSE
- Date
- 2015-09-02
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
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