2,285 Customer Reviews over 229 pages
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- Location
- LONDON
- Reviewing
- Sky
- Date
- 2022-11-10
- Comments
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It is quite rare i wright reviews, especially negative ones, but this one needs to be posted.
I will be honest, the internet is not bad, of course with ups and downs . Speed is avarage , guven its not fiber broadband.
The stress and all the problems started when i decided to cancel my contract.
I got an emailmfrom sky that my 18 month contract was going to an ned and automatically i would be moved to rolled over contract, unless i would
- Location
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- Location
- Manchester
- Reviewing
- Sky
- Date
- 2022-11-08
- Comments
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very bad customer service, my Call divert has stopped working for nearly 3 weeks and i'm still waiting for them to resolve it and they keep fobbing me.
My call divert isn't working if someone trys to ring my landline which then diverts to my mobile it cuts off.
i have reported the issue to sky but unfortunately they never sorted the problem.
on sky help forum every body is complain about the same problem
so now i decided to move to another service provider.
- Location
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- Location
- Stockport
- Reviewing
- Sky
- Date
- 2022-11-03
- Comments
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I honestly got better broadband service in 1999. Sky broadband has been the single worst provider I have ever endured. Any company that removes Google reviews should be a company everyone should avoid.
Sky broadband is the worst provider I have ever had! Please choose a different provider. BT is my business provider and I have never had an issue with them.
- Location
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- Location
- Droitwich Spa
- Reviewing
- Sky
- Date
- 2022-11-02
- Comments
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Don't Ever use SKY...They are intent to extort and rip off as much people as possible..They we're taki g direct debit out of my account Every 2 weeks instead of monthly..I contacted them several times about it and despite assurances it continued..Each time i canceled the direct debit they then wanted me to pay a penalty fee for cancelling...After i terminated their service within 10 days they send you a Bill for £162 which suppose to be for early termination fee, router and Boster fee..NEVER USE SKY.
- Location
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- Location
- Plymouth
- Reviewing
- Sky
- Date
- 2022-10-31
- Comments
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I really cannot wait for my contract with sky broadband to end. The service is not fit for purpose.
- Location
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- Location
- Telford
- Reviewing
- Sky
- Date
- 2022-10-31
- Comments
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Absolutely worst services provided does nkt get there advertised speeds but want you to pay the advertised prices scammer
- Location
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- Location
- Prescot
- Reviewing
- Sky
- Date
- 2022-10-28
- Comments
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I have no problems great customer service and the broadband TV and landline are spot on
- Location
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- Location
- Hayes
- Reviewing
- Sky
- Date
- 2022-10-25
- Comments
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Worst network and worst customer service ever.I ll inform all my friends to avoid as much as possible sky.From one month already i have no internet because they ve canceled my contract ilegaly and when it comes to put things right,they don t know about theyr head.I ve just been visited by an engineer today to inform me that i have no fibre so he can do anything
- Location
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- Location
- West yorkshfie
- Reviewing
- Sky
- Date
- 2022-10-18
- Comments
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So I have been back and forth with sky for quite some time now. I have been a loyal customer of 3 years and never had any issues. I still don’t with my broadband it is my call lines which I have a issue with. I have parents who are not British born and even though I have told them several times the timings to use the phone so there are no additional charges on the bill but they don’t seem to understand it. I contacted sky to ask for them to add a bar/band of some sort on the phone lines to be used only during the times which is stated in the contact and to support me a little as my bills for sky have been rocketing and nobody could help. I asked to cancel my subscription for my landline and was told legally I can’t as my contract states 18 months and can’t cancel till then. I honestly wish I read the T&C. Future customers keep away from sky they do not support customers and trap them into a long term contract! Once my contract end I will not be returning to sky and will advise anyone I come across to stay clear.
- Location
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- Location
- Birmingham
- Reviewing
- Sky
- Date
- 2022-10-14
- Comments
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Sky is pathatic pathatic. Very very bad connection worst customer service. I wanted to upgrade my broad band speed, witch they were not able to and were asking me to contact open reach if ask them to upgrade their services then we will be able to upgrade sky services. Even the agent said if you want to upgrade this is not sky problem. Pathatic.
- Location
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