4,684 Customer Reviews over 469 pages
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- Location
- Newcastle upon Tyne area
- Reviewing
- Virgin Media
- Date
- 2009-08-29
- Comments
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Happy enough...
- Location
-
- Location
- manchester
- Reviewing
- Virgin Media
- Date
- 2009-08-23
- Comments
-
tried for 3 weeks to get upgrade from 2mg to 10mg,its now 4mg,it seems no mater who i get in touch with no one gives a damn so long as your money is still going into their bank account.
- Location
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- Location
- london
- Reviewing
- Virgin Media
- Date
- 2009-08-20
- Comments
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The fibre optic speeds never reach 20MB which I have paid for, but averages between 10-13MB (download speeds) but about 10MB over wireless. It is expensive for the speed paid for. Should be cheaper by £5 or so per month. Reliability of service is not good as BT but of a sufficient standard that you live with especially if you have to work from home sometimes.
- Location
-
- Location
- dagenham
- Reviewing
- Virgin Media
- Date
- 2009-08-19
- Comments
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i have only had it 1 week and have already cancelled my contract. it hasnt worked properly from day 1 engineers dont bother to turn up when they say they will, they dont phone when they say they will,when i complained they offered to send an engineer next week!!!! (7 days) dont even think about it!!!!
- Location
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- Location
- Wednesbury, West Midlands
- Reviewing
- Virgin Media
- Date
- 2009-08-18
- Comments
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I have been with Virgin Media now for Broadband since approximately June 09, and so far my experiences have been to the highest quality. The service was fitted and within 1 hour the Broadband connection was running at top speed, hitting a speed test of 9.76Mbps constant for the following hours. The only problem I have ever had with the service was for approximately 10 minutes when I had a speed decrease to 3.24Mbps, this was due to a hardware malfunction and nothing to do with the connection.
- Location
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- Location
- Newcastle
- Reviewing
- Virgin Media
- Date
- 2009-08-16
- Comments
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Very unhappy with the service and have trouble with the indian call centres.
- Location
-
- Location
- Hampshire
- Reviewing
- Virgin Media
- Date
- 2009-08-11
- Comments
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Virgin upped the payments on broadband and said it is because we were to get faster broadband this is not so.when phoning they say it will be in the area soon. They put the price up in May. this is now August and still no faster broadband.
- Location
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- Location
- Loughborough Leics.
- Reviewing
- Virgin Media
- Date
- 2009-08-08
- Comments
-
Have been paying extra for uprated Broadband speed for two or three months now; but despite taking the money; I am STILL waiting for the up-graded service.
- Location
-
- Location
- poole
- Reviewing
- Virgin Media
- Date
- 2009-08-07
- Comments
-
Virgin are the best, keep sky or bt I have friends who are on sky broadband they pay for 10 meg and get less than 3 that say it all for me
- Location
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- Location
- Glasgow
- Reviewing
- Virgin Media
- Date
- 2009-08-04
- Comments
-
Am pleased with Virgin's fibre optic broad band service with speed usually up to 19 mbs on up to 20mbs service level
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.