2,278 Customer Reviews over 228 pages
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- Location
- Gateshead
- Reviewing
- Sky
- Date
- 2023-03-22
- Comments
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Made phone call to sky today on behalf of my friend as his contact was nearing its end, during the call the account holder stated that the bill was going to be high as he is on UC (increases) just at this my friend said I may have to go elsewhere in a very polite manner) the reply was simple " you have to return the box,leads and remote" WOW you would realy think they would want to keep long term existing customers and who have never failed once on their bills, for this I would never reccomend any 1 going to join sky.
- Location
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- Location
- Swansea
- Reviewing
- Sky
- Date
- 2023-03-22
- Comments
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Trying hard to cancel my contract no way will they let me log into my account phone number is no help.
- Location
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- Location
- Redditch
- Reviewing
- Sky
- Date
- 2023-03-21
- Comments
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Sky unfortunately put the prices up far to much and far to many times.. last time 20% yes folks 20% phoned up after 16 years loyalty service…
Didn’t want to know so changed to another provider for almost £10 less with !!! Very happy now good night sky… sadly won’t be ever going back due to them putting prices up far to much and far to often..
Ps… keep changing as being loyal is expensive !!!
- Location
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- Location
- Benfleet
- Reviewing
- Sky
- Date
- 2023-03-21
- Comments
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I do not understand why they do not give offers to existing customers.
Contacted customer service and "Akshay" then increased the price of the bill to more than what we are currently paying. CANCELLED CONTRACT
- Location
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- Location
- Magherafelt
- Reviewing
- Sky
- Date
- 2023-03-17
- Comments
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I had sky tv/broadband for 7 plus years. The free q hub is rubbish it overheads was on my forth router they try to offer me the upgraded router for 5 pounds per month but it a new 18 months contract which is a no for me. My bill was going up by 30 pounds so I cancelled my contract they still looking for more money I paid all my contract months.
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2023-03-15
- Location
-
- Location
- Guildford
- Reviewing
- Sky
- Date
- 2023-03-13
- Comments
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Utter scum company the internet is so bad constantly goes and there’s no internet then they send people to fix it but they make it even worst to the point there’s no internet what ever you do not go with company rip off and liers
- Location
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- Location
- Worthing
- Reviewing
- Sky
- Date
- 2023-03-11
- Comments
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I wouldn't even bother it's the worst Internet I've every experienced. I think the old dial up would be quicker. The Internet drops in and out even with a lan connection. They have been out to upgrade the router and it made no different. Complete pile of sh#t. Never get the average speed they promise and then they have the cheek to up there prices. Ducking jog on sky. I wouldn't even recommend them or wish them on my worst enemy. AVOID AT ALL COST
- Location
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- Location
- Birmingham
- Reviewing
- Sky
- Date
- 2023-03-10
- Comments
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If I could put 0 I would you are a mo ey grabbingfraudulent company that think you can Intemidate your customers into paying you late payment fees for contracts you automatically renew by not giving any access to cancelling them before they begin. And then try send debt collectors after it. Well you have met your match I will take you to caught if I need be you are nothing more than a bully and should be ashamed of yourselves. Sky is not worst the hassle of something goes wrong buy virgin or any other competitor
- Location
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- Location
- Milton Keynes
- Reviewing
- Sky
- Date
- 2023-03-07
- Comments
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We've been at our new home for just 1 month, but my family all have used Sky since I was a kid and they always go back to them. So far at our house the broadband is more reliable, faster even though it is not fibre, than our last supplier which was fibre (to cabinet)! We get 150MBs as opposed to the 50MBs we had previously with Vdfn. Our engineer (Bakary) was fast and helpful with my questions. I have no complaints about Sky, which feels like a first for me as we have had a lot of trouble with companies we use this last year. Will stick with them as long as they do not hike price.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.