POP Telecom Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for POP Telecom.

Recent Customer Ratings for POP Telecom

  • Satisfaction
    1.5 stars
  • Customer Service
    1.5 stars
  • Speed
    1.6 stars
  • Reliability
    1.7 stars

Based on 100 customer ratings since 2022-04-01 (Show all time ratings)

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

322 Customer Reviews over 9 pages

  • Reviewer
    Location
    Yorkshire
    Reviewing
    POP Telecom
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      2 stars
    • Reliability
      3 stars
    Comments
    Been with this company for years, never had a prblem with the speed or service. My contract is now out and I am been put on a 1 month roling contract. I did a search and have been offered a better deal with an alternative supplier only to recieve an email from Pop sugeesting I may have to pay a cessation fee of up to £500 and suggestiong I called a specified number to discuss. On calling the number they firstly tried to keep my business by matching the deal I had been offered, when I declined I was informed they had costs to make the transfer to the new supplier which would be £50.00 Better than the suggested £500 in their email but still nontheless profittering in my book.
  • Reviewer
    Location
    Yorkshire
    Reviewing
    POP Telecom
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      3 stars
    Comments
    I will be complaining to Martin Lewis website from where I got a cheaper deal. It didn't run smoothly as I was charged more than the deal I signed up for. I spoke to them and they assured me it was because I wouldnt be charged in December which I wasnt but come Jan I saw an email informing me they would be taking 23£ this was due to 2month free period of whatever so I checked my D.Debits to find beginning of Jan 32£ was taken not the deal of 18.99 now they say I owe them 23£. I will be complaining to whoever regulates these charlatans. I will be also warning others on social media. This is theft.

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

POP Telecom are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and POP Telecom.