3,598 Customer Reviews over 360 pages
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- Location
- southend on sea
- Reviewing
- BT
- Date
- 2009-09-02
- Comments
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I have just moved over from Zen internet which was 100% reliable, but limited to 2 meg speed to BT business. I now get 120k download and trying to get any sense out of BT is utterly impossible, they have always had a reputation, but naïvely I though that they had improved. Each time I get through to them, they promise action, but each any every time they let me down. So now I'm stuck, with a "virtual dial up connection speed" and nowhere to turn. So dont be fooled, they were bad, they have a bad reputation and more importantly, they are still as bad as they have ever been. I would steer clear like the plague.
- Location
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- Location
- tadcaster
- Reviewing
- BT
- Date
- 2009-09-02
- Comments
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Had better service and reception from Tiscali faster down loads and no limit, pitty they over charged us
- Location
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- Location
- durkin
- Reviewing
- BT
- Date
- 2009-09-01
- Comments
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Bt should spend some of their millions doing up all their network to fibre optic, as we find out in local areas like easterhouse barlanark springburn carntyne they dont get the promised 8meg broadband we get 2 if we are very lucky last night mine dropped again to under 1 meg which is appaling as i pay the same price that other people do who get 8mb and above.
- Location
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- Location
- Bell
- Reviewing
- BT
- Date
- 2009-08-31
- Comments
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Should you not get what you pay for?
- Location
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- Location
- gu47
- Reviewing
- BT
- Date
- 2009-08-28
- Comments
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This company needs taking to task as I feel that they take your money under false pretences
- Location
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- Location
- Tattershall, Lincolnshire
- Reviewing
- BT
- Date
- 2009-08-28
- Comments
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Speed check is shocking, considering I was getting a faster connection in the North of Scotland with BT. The wireless is awful Hub V1. I live in a small 3 bedroom house and my playstation 3 cannot connect when downstairs as hub is upstairs
- Location
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- Location
- Albourne West Sussex
- Reviewing
- BT
- Date
- 2009-08-28
- Comments
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BT have always tried hard to help me, but am faced with speed problems which do not seem to get cured.I am aware being in the country speed can be a big issue, but problem speed has been the main issue for some time.
- Location
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- Location
- stoke golding
- Reviewing
- BT
- Date
- 2009-08-25
- Comments
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Although I am grateful that we have broadband,the speed jumps around like crazy.Some times of the day and weekend,you could pull it with a piece of string between your teeth faster.It makes gaming almost impossible.Almost as bad as dial-up.
- Location
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- Location
- norfolk
- Reviewing
- BT
- Date
- 2009-08-25
- Comments
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just rubbish for too much money
- Location
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- Location
- Oxford
- Reviewing
- BT
- Date
- 2009-08-24
- Comments
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I'm paying for up to 8mb per per second, I should be getting about 4.8mbps as that what the line currently supports and a BT engineer has confirmed this.For the last couple of weeks I've been watching my service disintegrate before my eyes and despite countless call to BT's support line, nothing's changed. I've swapped out my router, my cables and my filters, no change. my latest test results, download speed of 0.27 mbps and upload speed of 0.29 mbs are about average for the last couple of weeks, although my download speed has been down as far as 0.06mbps! The only reason I've rated the service as very poor is that I can't rate them any worse.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.