466 Customer Reviews over 47 pages
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- Location
- Essex
- Reviewing
- Direct Save
- Date
- 2019-11-12
- Comments
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Been with Direct Save 6yrs this coming February, had no problems, and hope to be with them for many more years.
- Location
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- Location
- Truro
- Reviewing
- Direct Save
- Date
- 2019-11-11
- Comments
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We are extremely pleased with Direct Save. If we have had a query or problem they have solved it very quickly and efficiently. Keep up the great service.
- Location
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- Location
- Taunton
- Reviewing
- Direct Save
- Date
- 2019-11-11
- Comments
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I have been with Direct Save Telecom at 3 recent addresses and have found them to be most helpful and resposive to my requirements.I have recommended friends who have also joined them and been very happy. Price and customer service is good Consequently I have no reason to switch!
- Location
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- Location
- Lincolnshire
- Reviewing
- Direct Save
- Date
- 2019-11-11
- Comments
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I've been with DST for over 7 years now and it's been quite some years since I last had a problem. That was when my router expired, but after one phone call or one email - I forget which it was - I had a new one shipped immediately and I received it in 3days. I recall having some minor connection problems when first signing-up with them in 2012, but I always had good service from them and no long waits for the phone to be answered. In comparison my previous and more famous service provider was abjectly awful - so bad that I'm surprised I've never given them a 1 star rating! While I appreciate that some people have had bad problems with DST, based on other reviews here, I've never had any serious problems, plus in the last 3 or 4 years not a single one.
- Location
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- Location
- Runcorn
- Reviewing
- Direct Save
- Date
- 2019-11-11
- Comments
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Overall not too satisfied the customer services just put the phone down on you when they feel like and don't ring back so you have to que up all over again the customer services isn't the best I had my broadband disconnected for a week and they didn't inform me I had to ring up find out the problem they didn't rush to sort it out. Broadband speed is okay I guess when it works that is. The staff are rude and don't rush to sort anything out for you they over charge you on your bill sometimes too with out telling you. Wouldn't recommend to anyone searching for broadband !!!
- Location
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- Location
- campbeltown
- Reviewing
- Direct Save
- Date
- 2019-11-11
- Comments
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been with them for years never a problem would recomend them 5 stars for me
- Location
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- Location
- Fife
- Reviewing
- Direct Save
- Date
- 2019-11-11
- Comments
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Excellent customer service AND you get to speak to a real person, without having to go through endless menus!
Broadband speed isn't an issue for me as I do very little online, and to date haven't had any problems that haven't been resolved promptly.
- Location
-
- Location
- Norton
- Reviewing
- Direct Save
- Date
- 2019-11-11
- Comments
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A very helpful company . Have been with you virtually from the start. Your price compare very well with all other companies . Thank you for your service.
- Location
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- Location
- South derbyshire
- Reviewing
- Direct Save
- Date
- 2019-11-11
- Comments
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I am not a tecky and find their staff very friendly and helpful
- Location
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- Location
- Burnley
- Reviewing
- Direct Save
- Date
- 2019-11-11
- Comments
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No complaints with direct save they have always been very obliging and helpful aiming to do there upmost to help out wherever they can
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
Direct Save are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Direct Save.