3,598 Customer Reviews over 360 pages
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- Location
- Cumbria
- Reviewing
- BT
- Date
- 2009-12-22
- Comments
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best download speed 0.83mbps and upload 0.32mbps pretty hopeless.Most video clips wont play properly, stop start all the way through,only getting 1 tenth what I should be,really I should be only paying for what I'm recieving 50p a month,trading standards maybe?
- Location
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- Location
- canterbury kent
- Reviewing
- BT
- Date
- 2009-12-22
- Comments
-
evening speeds are down to less than 512 and transfer rate almost none and exchange 200yds away as crow flies. daytime speed ok about 4.5
- Location
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- Location
- mlton keynes
- Reviewing
- BT
- Date
- 2009-12-18
- Comments
-
These guys haven't a clue, everytime I need to speak to someone it's an hour long extravanganza of redirected phone calls, ultra-poor classical music while I'm on hold and one mistake after another. My internet connection was capped at 2Mbs for 4 weeks and even engineers couldn't suss it until they spoke to the exchange who just 'noticed' it was them that was capping it!
- Location
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- Location
- chorleywood
- Reviewing
- BT
- Date
- 2009-12-17
- Comments
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we 're supposed to get 20mb but are getting less than 1/2 a mb
- Location
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- Location
- Noble
- Reviewing
- BT
- Date
- 2009-12-15
- Comments
-
Much too slow broadband speed. Customer service (if you can contact anybody) practically non-existent. Utterly hopeless. I am thinking of changing. I am paying BT for 8 Mb and getting an average download speed of 1.87 Mb and an average upload speed of 0.32 Mb. This is absolutely pathetic.
- Location
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- Location
- kinross
- Reviewing
- BT
- Date
- 2009-12-14
- Comments
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Option 3 un-capped. However, it appears to be capped at 300k/s d/l speed. BT should have it's virtual monopoly on lines removed, I do not recommend them.
- Location
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- Location
- Woodborough Notts
- Reviewing
- BT
- Date
- 2009-12-07
- Comments
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BT claims 8mb but I have never had more than 0.9mb even though they claim I should get 1.5 on my phone line I have tested it on quiet times so there are no excuses about too many people using Broadband in this area.. When I put in the post code they claim 4mb. Come on BT you should be able to do better thasn this
- Location
-
- Location
- wrexham
- Reviewing
- BT
- Date
- 2009-12-06
- Comments
-
customer service very very poor un able to achieve download speeds promised when signing contract
- Location
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- Location
- LLANIDLOES
- Reviewing
- BT
- Date
- 2009-11-27
- Comments
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BT provides a below average service, it's rather like all services in a rural area, there aren't any. You have to live in a city area to get the rated service. This will always be so, where I live the majority of the population are sheep.
- Location
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- Location
- East wellow
- Reviewing
- BT
- Date
- 2009-11-26
- Comments
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Despite all the adverse criticisms sites like yours like to promulgate, I have found BT very responsive to requests for help with problems and overall to provide a quite acceptable service
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.