TalkTalk Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for TalkTalk.

Recent Customer Ratings for TalkTalk

  • Satisfaction
    2.8 stars
  • Customer Service
    2.7 stars
  • Speed
    2.6 stars
  • Reliability
    2.7 stars

Based on 6104 customer ratings since 2019-11-24 (Show all time ratings)

Visit TalkTalk   Read our TalkTalk buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

6017 Customer Reviews for TalkTalk

Reviewer Location Reviewing Date Ratings
Cut my speed from 7Mbs to 4Mbs, complained and they told me the contract minimum as 2.5Mbs. Put through to technical support, who managed to cut my speed to 3.5Mbs. Told them I've had enough and was moving to another provider. They've now cut my speed to 2.5Mbs don't deal with this company, they are the worst. They don't care about the service they provide.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Ayrshire TalkTalk  
A bunch of time wasters. I was happy with my talktalk broadband package and it worked ok. They phoned me and told me for the price I was paying I could have a free Youview box with catch up TV if I signed up for anothe 18 months. They said I needed a speed of 4Mbps for it to work and since I was getting 6+ Mbps it would work fine. This is when all the trouble began. After the new router and Youview box was set up the internet speed went down to 3.1Mbps and my TV buffered and was impossible to watch. I complained but all I got was a customer service idiot trying to tell me (I am an Electrical Engineer) that I had not set it up properly and they said the fault was inside my house and if I wanted an Engineer to come out if he found a fault inside the house or if he could not find any fault it would cost me £65. If I missed the appointment it would cost me £25. Since I new the fault was not in my house I booked an Engineers visit for "AFTER" 3:30pm as I am out 'til then. No Engineer appeared. WhenI got my next bill there was a £25 missed appointment charge on it. I phoned and complained they said they had a picture of my front door and the Engineer had been. I refused to accept this and told them to stick their broadband they removed the £25 charge and booked another Engineer. Same rules applied as before. My wife happened to be off work that day and the engineer arrived at 10am. He told her they don't get appointment times they just work through the list of jobs as the see fit. He checked everything and said my end was fine and there didn't appear to be a fault on the line either. He adjusted my router settings and left me with a speed of 6.3Mbps every thing worked fine for about 1 week then the speed dropped and the buffering started again. I phoned and got the usual script quoted at me unplug this reboot that we are going to carry out checks on your line bla bla bla bla same same every time. Still no fix but I was told my speed was "Locked " at 6Mbps and I should have no more trouble. 2 days later 3Mbps No matter how often you phone you get the same crap and it is impossible to get things fixed. Don't go near this useless mob. Indian customer service transferring you to the Philippines who claim to be the "experts" they couldn't lace a pair of boots. Be warned Try BT or Sky or anyone but them you will pull your hair out with frustration.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Ayrshire TalkTalk  
Terrible company I was with talk talk for years as my kids get older they are online more so I decided to contact talktalk to upgrade to a faster speed they were very helpful the not a problem for them. As soon as I had agreed to the contract the speed reduced until we can only have one device on at a time. I contacted them 6 time after it and they still wouldn't fix the problem. I asked to cancel as I was missold something and they said I had to pay £365 to do so. So I either pay the outstanding amount or just put up with the slow speed so I can go elsewhere. Stay back from them. Also when I asked to speak to someone over the phone instead of online chat they said they have no such fasility
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    4 stars
Ayrshire TalkTalk  
WORST ever broadband supplier . Not even worth leaving a review . Have since switched to BT which is a MILLION times better and will NEVER go back to TALKTALK . They even SCREWED me for £75 for leaving them after 4 years , thanks for nout TALKTALK .
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Ayrshire TalkTalk  
Terrible internet from Talk Talk in last few weeks, called them couple of weeks ago to complain they stated no internet probs it was because i was needing to upgrade to fibre so signed up for fibre was advised engineer be out today between 8am-1pm no one turned up. Told them I want refund for loss of earnings they said they can't do that but they are sorry. Not good enough Talk Talk I'm now off to BT bye bye and good riddance!
  • Satisfaction
    1 star
  • Customer Service
    1 star
Ayrshire TalkTalk  
Glad my contract is up! Have waited a long time for this. Talk Talk = Avoid Avoid! Multiple router breeches. Unreliable service. Customer service stinks. They pass you around and dont really want to help you. Was also given someone elses landline number and was plauged with calls from debt companys for 18 months. TalkTalk said they couldnt change my number. Terrible service. Never again.
  • Satisfaction
    2 stars
  • Speed
    2 stars
Ayrshire TalkTalk  
If you could provide 0 stars I would have done so. What an organisation you agree to a new contract they don't deliver on it and then move you to a fall back rate without advising you. When you subsequently write to them they seem uncapable of reading the content of your correspondence and actually responding to your queries. I then tried writing to their CEO and the letter was answered again by the same individual who again didn't answer my queries but asked me call them only to have my call rejected as I am no longer a customer given I moved to another service provider.

Now writing to the regulator as it's a otal waste of time dealing with them when they fail to honour contract terms funny thing is they want to punish customers with penalties if they don't stick to the terms of their contract.

STAY WELL CLEAR
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Ayrshire TalkTalk  
AVOID! AVOID! AVOID! AVOID! AVOID!

Worst service ever! Internet hasn't been working right since we got our contract and everytime we call they say they'll adjust some parameters and it should fix its self then you call back after it STILL isn't working and they say it's not their fault. USELESS. Then they say they can send an engineer out but it would charge me £50?! We're now tied into a contract for an entire year with constant internet connection losses and no help. DO NOT GO WITH TALK TALK.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Ayrshire TalkTalk  
I wish i had never changed from Orange, only went with Talk Talk as i have my phone and line rental with them and have had no issues with this. What a waste of time the Broadband is. I can never stay connected for more than a few minutes. If i try to download anything it seems to take forever and cannot use the broadband as wireless any more due to the amount of disconnects i am having. I am currently connected via the cable with defeats the purpose of having a laptop with WIRELESS broadband. I have contacted tech help numerous times to be told different things each time and still no resolution. I am currently looking for another more reliable supplier due to this. I would not recommend Talk Talk broadband to anyone.
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    2 stars
  • Reliability
    1 star
Ayrshire TalkTalk  
TalkTalk accidentally cut off our broadband after they updated our contract.They admitted their mistake. Six weeks later,42 different customer service workers, numerous nationalities, all mannerly who promise you the earth. Unfortunately most of it was made up as they were going along . No two people had the same story even though it was on their screens. After 7 weeks of no TalkTalk broadband i'm back with BT.To add insult to injury they are trying to fine me £138.67 for breaking a contract.........Im sorry but as they cut me off [by accident] Did they not break the contract??? I've tried my best to resolve this , spent hours on the phone talking to mis informed third world country call centres, and listening to 'on hold loop music'. Talk Talk should be ashamed of their customer service. Cheap customer service =no service!!!!
  • Speed
    1 star
Ayrshire,Scotland TalkTalk  
The router has become troublesome, arbitrarily slowing to less than 10% of expected speed and heating up. Only short term solution is to switch off and let the router cool down. In addition, using an IP phone requires a static IP and the provider does not allow this.
  • Satisfaction
    3 stars
  • Customer Service
    3 stars
  • Speed
    2 stars
  • Reliability
    3 stars
BA14 7JQ TalkTalk  
It's a pity you have to put any rating to get on here. They don't deserve any. I am not a racist, and this is not a racist comment. But why would someone sitting in India care what someone in the UK thinks about them. The most unless bunch of miss fits I have had the misfortune to cross paths with. Internet been none existent from day one. The joys of waiting 50 minutes to chat to someone on your mobile network, to then be told , " I am passing you on please wait" and that's it, no can I pass you on, just wackenhut you are now in another question. I suppose their thinking is " This will get a few to hang up" They fail to fix problem and then tell you even though you have paid 2 months for no service, you have to give us 30 notice and pay us another months money. I go on chat under partners name, as it's done in her name. On one occasion I had one of them hitting on me.
If you are reading reviews because you are thinking about joining talktalk. Run away, they are conveniently just taking your money and giving you nothing in return. They seem to be spending our money on sponsoring x factor. I can see why, their craft to. Run away
Bacup TalkTalk  
Shocking beyond bad, service drops out, slow internet speed unable to stream programs shocking customer service, online chat is a joke, card payment system dosnt work had to pay by post. Will never use them again!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Baldock TalkTalk  
Awful, stay clear of this company. Customer service is rubbish, Internet service is rubbish, television service and connection is rubbish. I really regret leaving Sky! Terrible, don't even consider talk talk.
BALLYCASTLE TalkTalk  
I live 2 miles from the street box which has fibre running to it in a rural location. My broadband download spead is approx 0.5mb. I have phoned talk talk on at least 4 occasions on the dreadful broadband speed I have. Research shows that dial up modem is faster in my area!

Yesterday I wasted 1 1/2 hrs of my life whilst TALkTALK again tested the line, had me unscrew sockets, listed to silence...and then tell me they can find no fault! I should be getting at least 3mb in my area.

Talking to both SKY and BT they both promise 4-8 mb!! They say it is the TALKTALK equipment in the box which is the reason my broadband so slow.

...have no option now but to change. Dreadful service from TALKTALK.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Ballyclare N Ireland TalkTalk  
I wouldnt give not even a star to this is the worst connection i ever been on. DO NOT get Talk Talk they are cheap but the services they offer to you dont even worth those money.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Ballymena TalkTalk  
Anyone knows how to deal with such a crap issue: We have opened our Internent account with Talk Talk, and frist time arranged engineer to come in for installation in March 8th, however due to our schedule we can not make it that day, so we tried to re-arrange before March 8th, and been told by one of their customer service that we dont need an engineer, we asked: really and the lady said yes, no need. So we trust her, but when we moved in at 15th of March, we found a letter said engineer missed out us, then we realised that we do need an egineer as expected, so we tried again to re-arrange the time for the enginerr coming, the engineer came at 29th, which is quite late... but fine, as long as our internet could be sort out, hoewever, just while the engineer finishing his installation we got an E-mail from Talk Talk said that our account has been cancelled by the system automatically due to there is no fibre service in our area, we were so confused, and asked how could this happen, if there is no fibre why when we set the contract we have not been told, and even the egineer feel confused, if there is no fibre service, why send him here. so we have been told we will get a call by Monday, which atucally is Tuesday (today 05/04/2016) and they called us just say becuase our account is not active, we are invalid clients, they will not take care of us anymore!!!!!!!!!!!! We have wasted lots of time, and without internent, our life and work has been affected badly.... and now TALK TALK just behave like this with no responsibility, just wondering, what should we do??? How can we sue this horrible company!!!!!!!!!!!!!!!!!!!!!
Banbridge TalkTalk  
I got broadband from TalkTalk and thr speed of it was atrocious. When using my phone I actually had to turn my wifi off and use my 4G to send videos. If I even breathed on the router it would go into a tizzy. I did a broadband speed test one night and got 620kps.
They say they are the only company that doesn't give you a price hike and that your price will not rise the whole time you are in contract. I was paying £20 and my last bill was £20.18. I know 18p isn't a lot but it's the principle.
My contract was due to expire and I have lost a lot of hair from tearing it out with frustration trying to notify them that I did not want to renew. Such a palava! Their customer service is shocking. When I said I did not want to renew and wouldn't give them a reason, why should I? I mean, I didn't want their broadband. That's reason enough. Because this mustn't have been an acceptable answer I was continuously put on hold and then told that surely there were other people in my household that wanted broadband? I explained I lived alone. I was put on hold and then asked was I moving house? And did the new tenants want broadband? At this stage I was seriously at risk of fracturing my teeth from clenching them so hard. When I finally got them to accept I was leaving I was read out the terms and conditions and told I would have to pay an early termination charge to which I explained that I wasn't terminating early, I was simply not renewing. How could they not comprehend this?
After receiving a letter and an email from them giving me a really good deal on faster fibre broadband which I didn't have because they didn't want me to leave I rang up to enquire. Better the devil you know eh?
I was told... Wait for it... To ring back in two to three months as there was an outstanding balance on my account. I explained I am still in contract, it expired on 20th March, I have never missed a payment and what was this phantom balance? She told me she could not tell me and was unable to offer me a new broadband package.
This company sucks big time. Their letters contradict their actions and no-one seems to have a clue when you ring. Their broadband speeds are useless and they had the cheek to send me an email telling me to return my router and all the wiring etc. to them when finished. I shall... In pieces.
STAY AWAY FROM THESE GUYS.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Banbridge, Northern Ireland TalkTalk  
Where to start... For the last year or so I couldn't fault them, Internet wasn't the fastest but being only broadband not fibre optic I wasn't expecting ultra fast got some good offers from other big names but as a loyal talk talk customer they gave me a price and an offer I would be stupid to refuse.. Or so I thought, as soon as I renewed my contract, the price we agreed on due to me leaving was lies, my other half rang them 2ce for over an hour of being passed back and forth due to changing direct debit from hers to my account they apologised for the slow speed and for the mix up they would wipe the "late" charge for the payment and refund the money we overpayed, a month later we have an automated call saying we haven't payed, rang again today and according to the system they have no direct debit details for us therefore they will charge us £10 for non payment and 2.50 for not having a dd set-up.. After the missus got passed to 4 people only one English person the rest very hard to understand, after telling each one she wants to leave we are left with a £30 cancellation fee and 2 months of poor broadband to pay for.. Along with charges they refused to wipe even though we set up a direct debit but could not find it on their systems! If you like being shafted the talktalk is definitely for you!
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    2 stars
Banbury TalkTalk  
To cut a long story story stay away and go with BT. Awful all there customer service staff speak off a script. Cannot understand them they made prices up and LIE over the phone. Useless! only thing re motley good was the broadband speed was better then they said. STAY AWAY!
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    2 stars
banbury TalkTalk  
rarely get over 0.28meg speed - cannot stream on demand tv or youtube
and every two months they call to sell me more products and service - which I dont want and which makes them more expensive than BT - and they are telling me that they can extend my contract every time they call - which I repeatedly tell them I dont want it extended - in fact if I could get out now I would!! It's a crap service and I believe I am now paying more than I was before with BT
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Banbury TalkTalk  
Appalling services. I have not had a landline for over a month and the technical support rambles on endlessly and I cannot make sense of what they say. Promised to send an outreach guy to visit my home to check out. I took time off work and no one came. I complained but nothing happens, the same rambling from the complaints section.
BANBURY TalkTalk  
Avoid them! or if you have sign with them do it because they are the absolute cheapest.
Customer service non existent.
They promise 10-12-14Mbs on a 17Mbs connection and you do not even see 5.
And most important.
They have cheating associates like AWIN promising vouchers etc in order to sign that at the end you never get.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    3 stars
Banbury TalkTalk  
What a big pile of steamy crap myself and my whole family have had with them trouble from day one trying to connect to internet had to have an engineer out 3 times, they tried to charge for this but with arguments wasnt in the end, then was over charged on more than one occation and was hell to get refund on that. When cancelling thethe whole thing was agreed no cost would occur and oh look £304.22 out my bank and after a long hour and 22mins on the phone agreed to refund. Not easy not helpful just a load of crap and have lost alot of customers definitely better being with BT no issues at all with them
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    2 stars
Banbury TalkTalk  
If I could have put 0 stars i would have!
Our speed is between 0.2-2.4. Talk talk has failed to deal with the issue, their staff contradict each other and don't document all the information you provide. There doesn't seem to be any kind of complaints procedure. I've wasted about 14 hours of my time either on the phone or with engineers and have finally given up as I'm sick of fighting them. The company send engineers and then don't believe what they are told after diagnostics. Luckily we are out of contract so can leave.
Please don't sign up to them (unless you like fighting, rubbish internet and have numerous hours to kill!)
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Banbury TalkTalk  
All good, speed, customer service and price - what's not to like?
  • Satisfaction
    5 stars
  • Customer Service
    4 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Banbury TalkTalk  
Talktalk broadband is absolute garbage!
It's extremely slow, and on good days the latency is horribly high. Thought it was a router problem but no, even the router they supplied is absolute garbage. Don't be fooled my cheap prices because you pay for what you get! Customer service is good but even they can't do much since they don't control the company. Other than that, don't bother with Talktalk.
  • Satisfaction
    2 stars
  • Customer Service
    3 stars
Banbury TalkTalk  
Customer service - very poor took 1 hr 25 mins to answer the call
Broadband issue reported , no actions taken for 3 weeks
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    2 stars
Banbury TalkTalk  
I've to use my phone hotspot every day because the service is rubbish. We have super fibre broadband, but it's super slow and unreliable.
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
Banbury TalkTalk  
Absolutely AWFUL.I have been with Talk Talk for several years, it has never been great but OK'ish.After my last contract was up I was going to leave but after hours and hours of phone calls they offered me their super fast internet all inclusive with phone calls at a flat rate.I aked them repeatedly if that flat rate did indeed include absolutely everything and would be the same every month.I wasreasured that yes it would be the same every month.
Well it wasn't ,in fact not once was I charged the rate I had signed up for.On average it is £10 pounds more on occasion much more.The TV does not work at all, the speed is terrible despite lots of phone calls trying to fix it and it keeps cutting off altogether many times every day.
I really want to quit Talk Talk but am now locked into my 18month contract .The customer service is absolutely appaling and that is when the person at the other end even understands english.The cost of calling their customer service is very expensive (they told me it was free, (HAH)!
I am now considering just dumping them as even dealing with debt collectors is going to be less stressful than trying to get any kind of decent internet function out of them.
Their better faster internet service is rubbish,their customer service couldn't care less and is clearly just following a script rather than actually listening to what the problem is and their IT tech guys know less about how to fix things than I do. I feel utterly ripped off, they have lied to me time and time again.Do not sign up with them, if you do, do not pay by direct debit as they will take random amounts of money from your account.
They were ok'ish but now they are absolutely awful.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Banchory,Scotland TalkTalk  
I would give 0 stars if I could. I was just on call with one of the workers and I have never seen such rudeness and laziness. I'm definitely going to cancel and what a waste of money. For anyone who even thinks of buying TalkTalk, listen to me. TalkTalk is absolute rubbish and is always turning on and off. Frankly, I've had enough of this nonsense.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Bandwig TalkTalk  
I give 1 star for each rating. This is the least I can give, but to be accurate I would give zero stars; TalkTalk are utterly useless. I have contacted there customer services, presumably in India, who make promises they simply don't keep.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Banff TalkTalk  
Useless broadband loses connection every 20 mins , broadband speed is 1.43mb really pathetic and I live on my own thank god my kids have grown up and moved out. Come on talk talk stop giving poor service
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
Bangor TalkTalk  
Just changed from sky to Talk Talk and a real improvement,was happy enough with sky but price too high so changed with TT offer, much faster nothing buffering ,go the faster broadband and very happy in a heavy internet useing household.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Bangor TalkTalk  
Frankly fed up with this company. CUSTOMER SERVICE is not the worse that I have had- obviously I have been to petrol stations late at night- however it's not far off. When you phone up to complain about a fault, you are told that they will investigate (after a bloody age on the phone) then never hear back from them- and your internet still sucks.

BROADBAND SPEED I feel I have to give them 5* for this as the 3.4Mb/s that we occasionally peak at is close to the terrible max speed available due to the archaic technology that BT employ in rural areas (yet BT still charge you phone rental as if you are getting 21st century service... FML). The main problem with the quality of the inter net is the...

BROADBAND RELIABILTY is absolutely appalling!! As previously mentioned, you may get the max speed, but not for long. our speed drops to 0 fairly often, although this is the max speed we can expect at times apparently LOL. Ping, checked using speedtest by ookla, hovers between 55 and 925ms. Which is awesome.

Honestly recomend staying away from these people as they care little for their customers, and the quality you get is just plain bad. Television was so bad we gave up after the second day. On the bright side, the phone works... so YAY?
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    5 stars
  • Reliability
    1 star
Bangor TalkTalk  
You guys are lucky that I am giving you a '1' when you deserve zero. Why should I have to write to you via the postal system or even phone you when this is an issue regarding absolutely woeful internet access/speed. How ridiculous is the fact that I cannot use a simple email method considering I am paying a lot of money to have internet access via your company. It's a bit like being asked to send a message via carrier pigeon during the 2nd world war when phone, radio and morse code were the norm. Come on, do something.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
BANNOCKBURN TalkTalk  
Appalling service , no internet for 10 days , engineer out twice , three different routers and still no idea why we didn’t have any internet ! So after numerous calls could not give me an answer. I have just cancelled my policy . AVOID
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Bargoed TalkTalk  
I consider talk talk as the worst service provider, that is my opinion, because of my experience with them years back.I place order for their broadband and i was given the installation date before then ,they'v sent my the router only for them to refuse to come to install it and ask me to do it, i said to them that ,that is not our agreement and more so, i don't know anything about them installation; even with that the didn't come only for them to start sending me billy ,i called on their attention but keep send bill for the service that never be or never install with that ,i cant even recommend to my enemy. as the name implies ,they are really talk talk.till date they are still expecting to pay for the service the never render.
barking TalkTalk  
Just joined talktalk because i was told they block all gambling web sites this is totaly untrue it only seems to block the big names like coral and william hill i clicked on betfair and that one still works plus loads more still work im not happy at all as i would have stayed with sky if i knew it didnt block all gambling sites so be warned before you dicide to purchase talktalk broadband.

plus customer service is terrible you just go round and round in circles thats if you can understand them as they are not uk based.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    4 stars
  • Reliability
    4 stars
barking TalkTalk  
This company should be closed down,my broadband stopped working and I took my complaint to the CEOs office which is the highest authority at the company you can go to to resolve the issue.
It's been 5 weeks and still no indication as to when they will resolve the problem.
They can't even give me a time of when it will be resolved.
I am so stuck with them and they are completely useless.
The CEO case manger (saima nawaz) informs me that she is the highest authority in the company I can talk to and refuses to give me any details of anyone higher.
Please do not ever get involved with this company.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Barking TalkTalk  

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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

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