496 Customer Reviews over 50 pages
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- Location
- Irthlingborough
- Reviewing
- SSE
- Date
- 2021-10-28
- Comments
-
It’s a real shame that it’s not in the least bit reliable!! It is as though when the customer service helpline closes the problems start which in my eyes is unforgivable! Although when you get through to them they advise you to turn the router off on then back on, it’s embarrassing to be honest with you
- Location
-
- Location
- Somerset
- Reviewing
- SSE
- Date
- 2021-10-20
- Comments
-
Absolutely terrible… started with the broadband a month ago and still no connection. Terrible customer service, they tell you they will get back to you and they never do. Sent me two routers that do not work. Do not waste your time or money on this incompetent company.
- Location
-
- Location
- Sheffield
- Reviewing
- SSE
- Date
- 2021-09-30
- Comments
-
Terrible broadband.
Nothing but issues since day one, been with them a month and again more issues with no Internet etc. In the first week we had to have someone out for same reason.
- Location
-
- Location
- Manchester
- Reviewing
- SSE
- Date
- 2021-09-19
- Comments
-
Over 1 month since placing an order for unlimited fibre broadband with SSE, and still no internet. Terrible customer service, with me having to instigate contact and make enquiries 99% of the time. Very poor, steer clear.
- Location
-
- Location
- London W3 9HH
- Reviewing
- SSE
- Date
- 2021-09-18
- Comments
-
The worst Internet I had ever in my life, I had better speed 15 years ago with a different provider. Constantly dropping, terrible upload speed - around 0.05Mbps(!). I've been calling them multiple times and after waiting 30 minutes on the line got connected to a person which was nice but my phones had zero effect, it's worse with every month. If it wasn't provided by my landlady which doesn't want to change, I'd terminate the contract immediately.
- Location
-
- Location
- Wells
- Reviewing
- SSE
- Date
- 2021-08-11
- Comments
-
Excellent broadband and I also get gas and electricity from them.
- Location
-
- Location
- North shields
- Reviewing
- SSE
- Date
- 2021-08-09
- Comments
-
unreliable broadband. Also sneaky with contract information. My contract termination date was not provided on my online account or on my bills. when I switched provide they didn't bother to mention the £134 termination charge.
- Location
-
- Location
- Sheffield
- Reviewing
- SSE
- Date
- 2021-08-05
- Comments
-
Very very poor customer service I have experienced ever.
They only good till we register with them, once we are in contract ,we have to keep on requesting them for each service. Wrong promise always.
- Location
-
- Location
- West Midlands
- Reviewing
- SSE
- Date
- 2021-07-27
- Comments
-
Absolutely rubbish, was a technical error in sending out my first router that it had the wrong address on so asked to send a second one out and that one still has not been shipped 7 days later so my services started on the 29th and still no router for the internet
- Location
-
- Location
- NEWPORT' Isle of Wight
- Reviewing
- SSE
- Date
- 2021-07-12
- Comments
-
SSE have the WORST broadband EVER.!! i have to keep refreshing my page and wait for it to reload' i'm very unsatisfied if i could get out of this one yr contract i definately would. i never had ANY problems with plusnet and i was paying for the same package deal...
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
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