496 Customer Reviews over 50 pages
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- Location
- Ladybank
- Reviewing
- SSE
- Date
- 2022-05-31
- Comments
-
Tried to change tariff today and did not accept
My landline number. I have had very bad experience
With them on all accounts. Especially since ovo
Took over.
- Location
-
- Location
- Canterbury
- Reviewing
- SSE
- Date
- 2022-05-19
- Comments
-
Price goes up and I ask why, they just send me an attachment"Your SSE Phone package is changing"....you are correct... I'm going elsewhere due to your lack of explanation and general malaise towards customers.
- Location
-
- Location
- Cambridge
- Reviewing
- SSE
- Date
- 2022-05-19
- Comments
-
Persistently intermittent broadband connection. SSE customer service not interested - it's less than 3 days outage. They openly state that they "don't guarantee a fault free service". Tells you all you need to know.
- Location
-
- Location
- Leicester
- Reviewing
- SSE
- Date
- 2022-05-09
- Comments
-
Dirt bags who sign you up to a contract and destroy your credit rating.
- Location
-
- Location
- Sheffield
- Reviewing
- SSE
- Date
- 2022-05-07
- Comments
-
Can only agree with other reviewers here, avoid this company for your broadband service. Been with them for just 5 months and had issues since day 1 that haven't been resolved yet after several phone call to them. Always excuses and telling me what they think the problem is but without coming up with a long term solution.
Was told to buy a powerline adapter at cost to myself which I did and still having issues with wifi signal dropping out several times per day. Now trying to get out and cancel my contract and move to Virgin instead. SSE's routers are basically cheap garbage and they know it and their customer service try to make excuses for it and side step around the issue.
I was told that the signal coming into the house is fine and working but what happens to wifi in the house (i.e my signal keeps disappearing and dropping out) is nothing they can do anything about. Really?? Its their substandard equipment that ia causing the issue, and are they seriously suggesting that its ok if the wifi signal drops out several times a day and there is nothing they can do about that? Substandard routers, substandard service and substandard company. Avoid at all costs!!
- Location
-
- Location
- Sunderland
- Reviewing
- SSE
- Date
- 2022-05-01
- Comments
-
I would give it a zero if I had an option I have fibre optic unlimited broadband and it slower than any other broadband that I ever cane across
3 months I been using my phone dada and can not use any tablets or smart tv as it the slowest broadband I called them and had zero help and told me I have to wait till my contract ends end of July 2023 which is stupid I am gonna report them everyone please stay away
- Location
-
- Location
- Devonshire
- Reviewing
- SSE
- Date
- 2022-04-26
- Location
-
- Location
- London
- Reviewing
- SSE
- Date
- 2022-04-16
- Comments
-
By far the worst Internet provider I have ever experienced. Internet keeps going down and when I call them they are no help. My Internet goes down all the time and when I call them and complete these checks that they ask for and it STILL doesn't work they tell me ogg there's nothing we can do someone will get back to you in a few days.... so I have to go days without Internet over the easter holiday. By far the worst Internet provider I have ever experienced. I have NEVER had problems like this in any of my old addresses. And any of my old providers and trust me I have had alot of Internet providers... thus is By far the worst amd I don't recommend anyone give them your money as they will charge you for a faulty service........... absolute dog s*** of a service
- Location
-
- Location
- Birmingham
- Reviewing
- SSE
- Date
- 2022-03-18
- Comments
-
AVOID AT ALL COSTS!!!!!!!
Horrible company with horrible managers that dont give a fig for what customers experience during one of their MANY down times!
I have video recording of a call where one of the managers forces us to disclose personal and embaressing details and then repeadely tells us he doesnt understand why having our money stretched even further would be hard for us right now!
Seems like these FAT CAT managers just sit in their ivory towers and have NO care for how their customers feel or things they go through as a result OF SSE!
- Location
-
- Location
- Kent, UK
- Reviewing
- SSE
- Date
- 2022-03-15
- Comments
-
Everything went live on time. Easy to set up and have had no issues so far. Speeds are excellent and having no problems running 10+ devices at once. Long may it continue!!
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
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