Post Office Unlimited Broadband

Averages 11Mb download speed

Online exclusive: 12 months fixed price + 6 months free F-Secure SAFE + no activation fee!
Add a call plan from only £2 per month!

Speed Usage Contract Setup 1st Year Cost

£17.00 for the first 12 months

£30.00 thereafter

truly unlimited 12
Free £204


  • No setup costs
    No activation, equipment or delivery charges

  • Averages 11Mb download speed
    Averages 1Mb upload speed
    Your provider should give speed estimates before you sign up
    Average Speed is the speed achieved by 50% of customers on the same product during peak hours of 8pm to 10pm

  • £204.00 first year cost

  • Truly unlimited download/upload allowance

  • Minimum contract 12 months
    Post Office guarantee your broadband bill will not go up in price within your minimum contract term, you should be given advance notice of price changes after this. Call plans and call charges may increase in price within contract

  • Telephone line must be switched to Post Office, line rental included in the monthly cost

  • N-Rated Wireless Router

  • Only pay for the calls you use, with free calls to other Post Office Homephone customers

  • Free basic email anti-spam and anti virus with Post Office SafeGuard

Only pay for the calls you use, with free calls to other Post Office Homephone customers Call Plan

22p setup fee applies to all non-inclusive calls. Evening and weekends first hour is free and will then be charged at standard rate. Hang up and redial to avoid these charges. 087x/084x numbers may have an additional service charge, dependent on who you are calling.

Period Local Calls National Calls Mobile Calls 0845 Calls 0870 Calls Freephone Calls
Standard rates 15p/min 15p/min 18p/min 14p/min 14p/min Free

About Post Office

  • UK-based customer support helpline
  • Fixed price guarantee - no monthly increases to broadband costs during your contract
  • Wide range of payment options, including the ability to pay in cash at your local branch


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Reasons to choose Post Office Broadband

  • Affordable - using TalkTalk's network, Post Office broadband is able to offer reasonable pricing
  • Range of phone options - add phone upgrades and features as needed or stick with inclusive weekend calls
  • More payment options - as well as the usual payment by direct debit, you can also arrange to pay your bill over the phone or in person at your local Post Office, though be aware that there may be a £1.50 charge for paper billing if you don't manage your bill online via direct debit
  • Fixed price guarantee - the price of your broadband won't increase for the length of your minimum contract (between 12 and 24 months)
  • Choice of contract lengths - all deals are available on a choice of 12, 18 or 24 month contracts
  • Quick Switch from other providers - if you're currently with BT, TalkTalk, EE or Plusnet, Post Office will handle the entire switchover process automatically for you

Possible downsides

  • Poor performance - the Post Office test as much slower than expected and have some of the most negative customer reviews
  • No standalone broadband available - you have to switch your line rental and phone package to the Post Office, switching may be a hassle for some, though others may find combining the bills to be more convenient
  • Few extras - Post Office Broadband is a no-frills service that offers little in the way of extra features

Post Office details last checked on 2021-01-22