693 Customer Reviews over 70 pages
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- Location
- Dorset
- Reviewing
- NOW Broadband
- Date
- 2022-07-16
- Location
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- Location
- Minehead
- Reviewing
- NOW Broadband
- Date
- 2022-07-16
- Comments
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Now tv broadband is the worst broadband I have ever had. The range is appalling… 5 metres from it and it fails. Even when you can see the router it is rubbish. As soon as the contract ends I’m changing. Avoid avoid avoid !
- Location
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- Location
- Farnham
- Reviewing
- NOW Broadband
- Date
- 2022-07-15
- Comments
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Unbelievable that service produced by a company as big as Now Is still around!!!!!! Literally the worst company ever!!!!!! Avoid at all cost
- Location
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- Location
- Pimlico
- Reviewing
- NOW Broadband
- Date
- 2022-07-07
- Comments
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If I could give negative star, I will
For 3 days I haven got my broadband set up and I called, calls are cut off
I wish I could have other choices
- Location
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- Location
- Somerton
- Reviewing
- NOW Broadband
- Date
- 2022-07-02
- Comments
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They lost our phone number,and tried to blame us not good customer service now we have to let everyone know our new number
- Location
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- Location
- Manchester
- Reviewing
- NOW Broadband
- Date
- 2022-06-27
- Comments
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Totally and utterly annoying service!
Been using this broadband service for a few months now.
Every single day without fail, the middle light of 3 goes from green to orange, meaning whatever I'm doing or using stops!!
I've sent them lots of messages because you can't ring them, they say,do this, do that blah, blah, blah, just like Talk Talk, totally crap.
They just blame the user instead of sending someone to check on it!
I had the same kind of crap with TT and got nothing but excuses from them also.
If I was you, avoid these also, I will be switching as soon as my contract is ending.
- Location
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- Location
- GL20RB
- Reviewing
- NOW Broadband
- Date
- 2022-06-20
- Comments
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I've been very happy with the quality, I haven't had a single problem And use BB every day for working from home and for watching netflix,etc. Great customer service when I moved abroad
- Location
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- Location
- Plymouth
- Reviewing
- NOW Broadband
- Date
- 2022-06-20
- Comments
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Couldn't even get started. Coverage checker wouldn't recognise my phone number which I've had for 20 years. Contacted a rep on Twitter, showed them the screenshot, then they told me to phone them on a number which I had to pay for. If that's how they treat potential customers, it's a bad sign, so will avoid.
- Location
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- Location
- Witham
- Reviewing
- NOW Broadband
- Date
- 2022-06-20
- Comments
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Rubbish customer services, can't get hold of anyone, go round and round in circles trying to do anything and no direct number to customer service
- Location
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- Location
- Leeds
- Reviewing
- NOW Broadband
- Date
- 2022-06-18
- Comments
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2+ months after cancelling my account, and I am still being contacted to pay for the past 2 months. After contacting them to find out why this has happened they deny that I cancelled the contract, even though they admit that they cancelled the services. Still, they insist I pay the money if I want to use their service in future (will also affect credit rating). A disgusting way to treat a customer and cheap way to make an extra few pounds.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.